- Minimum 5 years experience in a similar position
- Proficiency in reading and writing English (additional language required for certain positions)
- Work in close contact with the general public in sales and marketing situations that require strong communication and customer service skills
- Demonstrate openness to adapt to different cultural contexts based on location
- Travel 20% to 50% of the time
- Must be willing to work weekends and holidays as required by business needs
- Develop and implement strategic plans to include budget considerations, site goals, and forecasts for appropriate activities.
- Coordinate with marketing operations and other site marketing programs on new initiatives to increase production in channels.
- Develop strategies and incentive programs to meet or exceed budgeted numbers.
- Identify trends when production is not meeting budget expectations and implement solutions.
- Use reports on individual and team production performance (e.g., Confirmations-Experiences per guest, volume-per-guest [VPG], close rate, employee satisfaction, Regional Customer Experience Report, Site Daily Flash).
- Build and maintain relationships between sales management and the marketing department to ensure there is a clear understanding of eligibility requirements or details of participation for generating tours.
- Share marketing information and strategy with sales force.
- Build partnerships with resort operations, hotel linkage, OPC vendors, etc, where applicable.
- Prepare for and conduct team meetings.
- Measure the performance of marketing executives/team leaders against goals and hold them accountable. - Importance to My Job
- Provide one-on-one coaching and mentoring to team associates.
- Reward and recognize associate performance (e.g., way-to-go letters, personal bests, top three per channel, top VPG, attendance, special contribution, top three total packages).
- Motivate associates to increase production and performance (e.g., through contests, Special Performance Incentive Funds [SPIFs], motivational e-letters).
- Observe and identify associate areas of strength and development opportunities (e.g., through ride-alongs, shadowing, monitoring).
- Provide on-call support to associates when not on site.
- Seek and review sales and marketing best practices/publications and use this information to train/coach associates to increase production.
- Conduct formal performance reviews and use this information to create individual development plans, career paths, and promotion development plans.
- Manage associate performance, developing performance plans for associates below expectation (progressive discipline).
- Identify and respond to the needs/questions/issues (both work and non-work related) brought forth by team associates.
- Mediate conflict in and between teams (e.g., within marketing teams, between marketing and sales teams).
- Monitor standard practices and develop amendments to standard practices as needed.
- Deliver and coordinate various training programs.
- Develop and review policies and procedures pertaining to work flow, lead distribution, reward, recognition, and discipline.
- Create an awareness and understanding of policies and procedures for conducting business (e.g., Flight Plans, Local Standard Operating Procedures).
- Participate in selection processes (e.g., interviewing).
- Develop compensation plans for marketing teams that maximize production.
- Understand and abide by state and federal regulations around marketing activity (e.g., state marketing matrix, national Do Not Call registry [DNC]).
- Update plans and actions to prepare for management meetings.
- Order, stock, track, and replenish all marketing collateral and supplies.
- Perform other duties as assigned.
-
Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. -
Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. -
Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values. -
Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. -
Driving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. -
Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. -
Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. -
Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions. -
Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential. -
Organizational Capability - Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates in order to achieve department and business objectives. Diagnoses capability needs; recruits and evaluates potential employees; emphasizes retention; champions talent management. -
Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. -
Applied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback. -
Business Acumen - Understanding and utilizing business information (e.g., Associate, Guest/Customer Satisfaction, Financial Performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges. -
Basic Competencies -
Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). -
Reading Comprehension - Understanding written sentences and paragraphs in work related documents. -
Writing - Communicating effectively in writing as appropriate for the needs of the audience. -
Functional Job Family Competencies -
Sales Coaching - Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities. -
Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics. -
Sales and Marketing and Operations - Ability to understand the business needs and basic concepts of Sales and Marketing and Resort Operations in order to build a positive and collaborative working relationship. -
Marketing Manager
Found in: Jooble US O C2 - 5 days ago
Marriott Vacations Worldwide Palm Desert, CA, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
-
Marketing Manager
Found in: Lensa US 4 C2 - 2 days ago
Marriott Vacations Worldwide Palm Desert, United StatesThe salary range for this position is $53,749 - $71,665 plus compensation plan. · Job Summary · Manages the day-to-day activities and develops the overall competence and performance of the marketing workforce through delegation of work and focus on management activities includi ...
-
Market Manager
Found in: ZipRecruiter Test10P US C2 - 1 day ago
Augustine Band of Cahuilla Indians Careers Palm Desert, United StatesJob Description · Job DescriptionDescription:The Market Manager is responsible for tracking inventory and acquiring and maintaining wholesale customers which includes customer outreach, order preparation/invoicing, and fulfillment and the ability to establish/change pricing for w ...
-
Digital Marketing Trainee
Found in: Orion Innovations US - 1 week ago
Matrix Dynamics Palm Desert, CA, United States Freelance**What you will experience with us**: · **General**: · Our 18-month trainee program - your permanent entry into the energy world of tomorrow. In addition to your focus in the field of digital marketing, you will also look beyond the horizon and get to know the Süwag Group and the ...
-
Marketing Manager
Found in: Lensa US 4 C2 - 1 day ago
REI Palm Springs Coachella, United StatesAt Reigning Enterprise, We provide transformative training experiences that drive performance for our team members and revenue for our clients. We've trained the top performers in the marketing industry to be the best at providing quality customer service, driving brand awareness ...
-
Sales Representative
Found in: SonicJobs Direct Apply US - 30 minutes ago
SYSCO Palm Springs, United States Full timeCompany: · US0320 Sysco Riverside, Inc.Zip Code: · 92518Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%Compensation Range: · $61, $86,600.00The compensation range provided is in compliance with state specific laws. Factors that ...
-
Sales Representative
Found in: SonicJobs Direct Apply US - 29 minutes ago
SYSCO Palm Springs, United States Full timeCompany: · US0320 Sysco Riverside, Inc.Zip Code: · 92262Employment Type: · Full TimeTravel Percentage: · 0Compensation Range: · $61, $86,600.00The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pa ...
-
Prepared Foods Cook
Found in: Culinary Agents US C2 - 4 days ago
Whole Foods Market Palm Desert, United States Part timeperforms all functions related to proper food preparation and maintenance of the cold case, fresh pack, salad, and hot bars. ensures food quality and presentation and performs duties related to stocking and sanitation. all whole foods market retail jobs require ensuring a positiv ...
-
Food Ambassador
Found in: MyJobHelper US C2 - 1 day ago
Circle K Stores, Inc. Palm Desert, United StatesWest Coast BU - Region 06 - Market 06: 78005 Country Club Dr, Palm Desert, California 92211 Availability - Shift/ Days Flexible Availability ESSENTIAL DUTIES:The position includes, but is not limited to, the following essential job duties, responsibi Store Manager, Ambassador, Cu ...
-
LDO5784-Licensed Optician-Palm Desert, CA-Lenscrafters
Found in: MyJobHelper US C2 - 2 days ago
EssilorLuxottica Palm Desert, United StatesLDO5784-Licensed Optician-Palm Desert, CA-Lenscrafters · Date: Apr 9, 2024 · Brand: LensCrafters · Location: · Palm Desert, CA, US, 92260 · **Requisition ID:** 838726 · **Store #** : LensCrafters · **Position:** Part-Time · LensCrafters is a place for visionaries. We've got a vis ...
-
ldo5784-licensed optician-palm desert, ca-lenscrafters
Found in: MyJobHelper US C2 - 4 days ago
EssilorLuxottica Palm Desert, CA , USA, United StatesRequisition ID: 838726 · Store #: LensCrafters · Position:Part-Time · LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care he ...
-
Digital Marketing Lead
Found in: Jooble US O C2 - 5 days ago
Marriott Vacations Worldwide Palm Desert, CA, United StatesMarriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. · The salary range for this position is $53,749 - $71, ...
-
mental health therapist
Found in: MyJobHelper US C2 - 3 days ago
Sevita Palm Desert, CA , USA, United StatesFamily Centered Clinician - Mental Health Therapist · Are you an experienced clinician who's worked in family-centered therapy? Bring your commitment and clinical skills to a team-based workplace that puts people first. · Establish a service or treatment plan for individuals ser ...
-
intensive outpatient program therapist
Found in: MyJobHelper US C2 - 4 days ago
Sevita Palm Desert, CA , USA, United StatesFamily Centered Clinician - IOP Therapist · Are you an experienced clinician who's worked in family-centered therapy? Bring your commitment and clinical skills to a team-based workplace that puts people first. · Establish a service or treatment plan for individuals served based ...
-
store manager
Found in: Careerbuilder One Red US C2 - 5 days ago
Aeropostale Palm Desert, CA , USA, United StatesAeropostale [Store Supervisor] As a Store Manager at Aeropostale, you'll: Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals; Schedule employees to their strengths to maximize productivity; Provide ...
-
Store Manager
Found in: Lensa US P 2 C2 - 7 hours ago
Lilly Pulitzer Palm Desert, United StatesStore Manager page is loaded **Store Manager** · **Store Manager** · locationsPalm Desert, Lilly Pulitzer time typeFull time posted onPosted 6 Days Ago job requisition idR25448 Sugartown Worldwide LLC · Palm Desert, Lilly Pulitzer · California**Job Description** · The Store ...
-
Store Assistant Bonused
Found in: Lensa US 4 C2 - 8 hours ago
Circle K Stores, Inc. Palm Desert, United StatesWest Coast BU - Region 06 - Market 06: 78005 Country Club Dr, Palm Desert, California 92211 Availability - Shift/ Days Flexible Availability Assistant Manager. We want you to join our team as an Assistant Manager. If you have the desire to be challen Store Assistant, Assistant Ma ...
-
Account Manager
Found in: Lensa US P 2 C2 - 11 hours ago
EMCOR Group Palm Desert, United StatesDescription · Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HV ...
-
Vacation Sales Coordinator
Found in: Lensa US 4 C2 - 1 day ago
Marriott Vacations Worldwide Palm Desert, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
-
Intensive Outpatient Program Therapist
Found in: Lensa US P 2 C2 - 7 hours ago
Sevita Palm Desert, United StatesFamily Centered Clinician - IOP Therapist · Are you an experienced clinician who's worked in family-centered therapy? Bring your commitment and clinical skills to a team-based workplace that puts people first. Establish a service or treatment plan for individuals served based on ...
Marketing Manager - Palm Desert, United States - Marriott Vacations Worldwide
Description
The salary range for this position is $53,749 - $71,665 plus compensation plan.JOB SUMMARY
Manages the day-to-day activities and develops the overall competence and performance of the marketing workforce through delegation of work and focus on management activities including recruiting, selecting, training, motivating, rewarding, coaching, managing conflict, and generally managing the performance of marketing executives.
Analyzes data and reports in order to monitor tour flow and team/unit performance. Develops, recommends, and implements solutions to increase the number of tours generated. Builds and maintains relationships with sales management and the sales force. Communicates marketing strategies and solutions to the sales force.CANDIDATE PROFILE
Education and Experience
Required Qualifications
Successful Candidates Will Be Willing To:
JOB SPECIFIC TASKS
Developing & Executing Marketing Strategy
Developing Programs for Generating Traffic Flow/Business
Maintaining, Analyzing, & Communicating Key Reports
Managing Relationships External to Marketing
Managing & Developing the Sales & Marketing Workforce
Contributing to the Management of the Enterprise
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS
Leadership
Building and Contributing to Teams
Building Relationships
Generating Organizational Talent and Capability
Learning and Applying Personal Expertise
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture