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- Develop a competency based observation assessment plan and oversee and/or perform trainer observations that will drive consistency and high quality of delivery
- .Research and recommend trainer learning that will benefit the development of trainers and/or training managers.
- Develop and administer a net promoter (NPS) approach to gathering operational feedback on trainer and training programs.
- Coordinate cross training of training resources as training schedule allows, identifying trainers ready to take on a new skill.
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- Conduct regular training needs analysis to identify gaps and areas of improvement in the current training onboarding program. This could involve surveys, interviews, or focus groups with trainers and trainees.
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Sr Manager - Remote, United States - Maximus
Description
General information
Job Posting Title Sr Manager - Prog Support Date Friday, May 31, 2024 City Remote Country United States Working time Full-timeDescription & Requirements
Maximus is currently hiring for a Senior Manager - Program Support.Essential Duties and Responsibilities:
Develop and/or review all project documentation, plans, and reports while ensuring adherence to the contract.
Ensure that all program activities operate within the procedures defined by the organization.
Ensure the program operates within the approved budget.
Set priorities, consolidate schedules, and monitor activities to ensure program success.
Ensure all cross project dependencies are identified and communicated to project teams and stakeholders.
Supervise program staff by providing direction, input, and feedback.
Communicate with clients and stakeholders to ensure alignment with business strategies.
Monitor program risks and ensure appropriate actions are taken, including escalating issues timely to the project director.
Ensure compliance with all applicable requirements of the contract, state and federal regulations.
Minimum Requirements
- Bachelor's degree in related field.
7-10 years of relevant professional experience required.
Equivalent combination of education and experience considered in lieu of degree.
