Service Bay Advisor - Corona del Mar, CA
1 week ago
Job summary
+Under the direction of the Service Bay Manager,+the Service Bay Advisor serves as+the primary point of contact between customers and+the service team.+This role is responsible for greeting customers,+scheduling appointments,+preparing work orders,+and communicating service recommendations clearly and professionally.+The position requires strong customer service skills,+automotive knowledge,
+and attention to detail to ensure repairs are accurately documented,
+priced, and completed in accordance with company standards.
,+
Responsibilities
,Customer Service & Communication- Greet customers in a professional, friendly manner
&nd assess their service needs , - Gather vehicle and customer information,
& listen to concerns,
& translate them into clear service requests , - Prepare &d explain repair estimates,
& service recommendations,
& maintenance schedules ,
Job description
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