Support Technician L1 - Fort Lauderdale, FL

Only for registered members Fort Lauderdale, FL , United States

1 month ago

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Job summary

The Support Technician L1 serves as the primary point of contact for customer-facing technical support.

This role is responsible for monitoring and maintaining network performance,

diagnosing and troubleshooting technical issues, providing first-level support

for customers across multiple channels including phone email chat.

Responsibilities

  • Perform proactive network monitoring provide real-time reporting of RF IP network issues Layer

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