- Lead Store Operations & Client Experience. Oversee daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high‑volume environment.
- Inspire & Develop High‑Performing Teams. Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.
- Recruit & Cultivate Top Talent. Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora's values and consistently delivers signature service.
- Drive Performance Through Feedback. Conduct performance appraisals and provide real‑time, actionable feedback and mentorship to support each team member's career journey and engagement.
- Champion Continuous Learning. Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and resources to enable associates and leaders to reach their highest potential.
- Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
- Ensure Operational Excellence. Uphold Sephora's standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
- Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities in a vibrant retail landscape.
- Store Manager Experience. Demonstrated success in high‑volume, complex retail or hospitality environments, setting strategic direction, championing store culture, and achieving ambitious targets.
- Visionary Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results.
- Exceptional Communication & Interpersonal Skills. Adept at building trust, clarity, and enthusiasm within teams and with senior leadership. Skilled at managing conflict and facilitating complex discussions.
- Passion for Developing Others. Passion for empowering teams through mentorship, coaching, feedback, and fostering a culture of learning and accountability.
- Client‑Centric & Growth‑Oriented. Experience creating personalized, memorable experiences for lasting loyalty and satisfaction while balancing operations with business growth.
- Location. This role requires on‑site work at 1 Premium Outlets Blvd, Barceloneta, PR 00617, United States.
- Availability. Availability including evenings, weekends, and holidays.
- Physical Requirements. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance‑filled environment. Must be able to handle and apply products to clients, with or without accommodation.
- Caring Community. Lead your store like a community where everyone feels seen and supported, building confidence among your team and positively impacting clients.
- Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate wins along the way to bigger achievements.
- Meaningful Work. With a passion for beauty, your career is your stage. You'll contribute to transforming your team, customers, and community.
- Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers disability and life insurance.
- Wealth. Competitive 401(k) with 4% match, FSA and HSA programs, and a Student Debt Retirement plan where loan payments qualify for the match.
- Balance. Vacation, sick paid time off, and protected leave.
- Growth. Access to training, tuition reimbursement, and leadership development to guide a dynamic career path.
- Perks. 30% discount on all merchandise/services, product gifting opportunities, and flash sale discounts on LVMH brand products.
- Support. Mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse, plus volunteer and donation matching.
Store Manager, Puerto Rico Premium - Barceloneta - LVMH Group
Description
Job ID: 283087
Store Name/Number: PR‑Puerto Rico Premium (2684)
Address: 1 Premium Outlets Blvd, Barceloneta, PR 00617, United States
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Stores - Leadership
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
What You'll Do
What You'll Bring
Where and How
What You'll Get
Annual base salary range: $76,100.00 – $88, Salary depends on qualifications, experience, skills, education, certifications, and location. Eligible for bonuses. This job will be posted for a minimum of five days.
Rewards as Unique as You
Some benefits may depend on job classification, length of employment, and eligibility.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, consistent with applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Join Us and Belong to Something Beautiful
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