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    • training and project coordinator - Irving, TX, USA - Berkshire Hathaway Automotive

    Berkshire Hathaway Automotive
    Berkshire Hathaway Automotive Irving, TX, USA

    1 month ago

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    Description

    Job Title: Training and Project Coordinator

    Berkshire Hathaway Automotive is seeking a professional with a diverse skill-set to join our team as the Training and Project Coordinator.

    This well-rounded individual will play a multitude of roles, including Event and Meeting Planner, Training Coordinator, Reporting Specialist, and Learning Management System (LMS) Administrator.

    Responsibilities:

    • Become a subject matter expert on our Learning Management System, keeping informed of system features and updates and recommending changes as applicable to improve the user experience.
    • Provide LMS administration and functional support to include user enrollments, granting access and modifying user permissions, assigning activities, training LMS users and key management, ongoing system improvements, coordinating resolution of system issues, and assisting learners with troubleshooting issues.
    • Create and distribute LMS reporting to provide visibility to adoption, completion status, and effectiveness of training solutions delivered, including the development of success metrics.
    • Manage all learning content in the LMS including but not limited to; creating and uploading courses and assignments, monitoring certifications, being responsible for course change management, managing users, and designing menus and pages.
    • Work with internal Regional Leadership and Trainers to assist with online course creation, publication, and delivery.
    • Make recommendations for future improvements to content management, workflow processes, and user experience.
    • Assist with major organizational LMS learning roll-outs and projects.
    • Provide timely and customer-centric support for technical related inquiries, including password resets.
    • Serve as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.

    Training & Event Coordinator Responsibilities:

    • Coordinate training and events, prepare training logistics, coordinate preparation and distribution of materials, and maintain/monitor follow up task list to ensure timely completion.
    • Ensure that all training rooms, equipment, catering arrangements, and other requirements are booked in advance.
    • Manage event planning for various corporate events.
    • Work with external vendors, manage budgets, have the ability to conceptualize, create and deliver on all aspects for a World-class presentation/experience.
    • Mange all aspects from design concept (invitations/signage/awards/floral arrangements), food/beverage, seat planning, transportation, lighting and audiovisual needs.
    • Onsite host and point of contact for all vendors, team members and guests through event life-cycle.
    • Create, develop, and update professional quality training, presentations and materials; to include classroom trainings, workbooks, job aids, quick reference guides, webinars, videos, and eLearning resources and tools.
    • Manage training registration systems, calendars, and communications.
    • Assist with month-end reports that are deployed across the organization.
    • Leader in creating documents to be shared with and reviewed by team.

    Qualifications:

    • Associate or Bachelor's degree preferred.
    • Project coordination or marketing experience.
    • Proficiency in technology skills, including generating presentations, reports, viewing reporting metrics, extracting data and sharing this information with other team members in project updates.
    • Experience administering or ability to learn a corporate Learning Management System and/or comparable data base administration.
    • Experience with Quicksight Analytics is a plus.
    • Fast learner with the ability to quickly grasp new concepts and technologies.
    • Creative skillset with the ability to bring new ideas and develop training materials.
    • Advanced organization and time management skills are a must: detail-oriented with the ability to prioritize and multi-task with excellent follow through skills.
    • Excellent communication skills verbal (active listening), written, proofreading skills; ability to write/answer correspondence and communicate with professionalism.
    • Proficient in Microsoft Office Products: Word, Excel, PowerPoint, and Outlook.
    • Must possess the ability to exercise good judgment and decision-making skills, the ability to take initiative (assertive and confident).
    • Professional presence with the ability to build credibility and optimize interactions by adapting own personal style to engage a wide range of personalities. Collaborate with colleagues and senior leadership and clients, both internal and external.
    • Extremely flexible: must be able to constantly prioritize/reassess multi-functional position.
    • This role is not remote and the selected candidate must be willing to work in person, out of the Dallas, Texas office.

    About Us:

    Berkshire Hathaway Automotive is one of the largest dealership groups in America, with over 100 franchises in 10 states, including Arizona, California, Florida, Georgia, Illinois, Indiana, Missouri, Nebraska, New Mexico and Texas.

    Berkshire Hathaway Automotive sets the industry standard for operational excellence, financial performance and an unmatched customer experience within franchised automobile dealerships.

    Using extensive experience, innovative strategies and technological expertise, Berkshire Hathaway Automotive works to assure its affiliated dealerships obtain and maintain position as leaders and trendsetters in the automotive field.

    The company focuses on building resilient and adaptive business models that cultivate engaged, strong and proactive leadership.

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