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Bedford Heights

    Coordinators- Bilingual English/Spanish - Bedford Heights, OH, United States - Family Solutions USA

    Family Solutions USA
    Family Solutions USA Bedford Heights, OH, United States

    1 week ago

    Default job background
    Full time
    Description
    Job Title: Intake Coordinator at FSOH


    POSITION SUMMARY:
    • Responsible for contacting individuals referred for services within 24 hours
    • Implements FSOH no wait time policy
    • Conducts initial intake activities following FSOH protocol
    • Completes a thorough Diagnostic Assessment report
    • Coordinates with various service providers and gathers necessary documents
    • Develops individualized treatment plans
    • Submits reports for review within 24 hours
    • Coordinates medication evaluation/management appointments
    • Participates in care coordination and maintains client records
    • Stays updated on developments in the field
    • Collaborates with support systems and community agencies
    • Adheres to regulatory standards and confidentiality policies
    • Maintains professionalism and ethical standards
    • Performs other assigned duties

    DOCUMENTATION:
    • Submits paperwork timely and accurately
    • Tracks referrals and processes required documentation
    • Records client progress notes promptly
    • Updates client information regularly
    • Demonstrates positive service outcomes and client satisfaction
    • Meets productivity and quality service standards
    • Supports quality improvement initiatives
    • Fosters positive relations with community providers
    • Promotes teamwork and collaboration
    • Participates in employee surveys
    • Fluency in English and Spanish required for bilingual candidates
    • Expected to work remotely/community-based in Cuyahoga and Lorain counties


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