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Social Services Director - Trussville, United States - Cavalier Healthcare of Trussville LLC
Description
Job Type Full-timeDescriptionJob Overview:
To manage the medically related social service program of the facility in accordance with established facility protocol, standards of practice, and current federal and state regulations, to ensure the residents' highest possible levels of physical, mental, and psychosocial well-being
Key Responsibilities:
Patient and Family Support :Provide emotional support and guidance to patients and their families throughout their stay at the facility.
Collaborate with the interdisciplinary team to address any psychosocial and emotional needs of the patients.Promote a safe, clean environment in which the residents may live.
Education:
Educate residents and families/significant others regarding their rights and responsibilities, effective problem solving, and the extent of community, health, and social services that are available to them, including those necessary for effective discharge planning.
Educate staff regarding cultural diversity and each staff member's importance when caring for residents. Educate staff regarding residents' rights and how to recognize and prevent abuse, neglect, and mistreatment.Ensure or provide support and education to residents/family members/significant others to assist in their understanding of placement and facility issues in addition to referring them to the appropriate social service agencies when the facility does not provide the needed services.
Ensure understanding of and compliance with all policies, procedures, rules, and regulations regarding resident rights including assisting in exercising their rights.
Attend and provide in-service training programs, as indicated.Coordination with MDS and Care Plan Meetings:
Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions.
Coordinate with the MDS/DON to conduct comprehensive assessments of patients' medical, social, and emotional needs.Organize and lead care plan meetings involving the patient, their family, and relevant healthcare professionals to create individualized care plans.
Coordinate, download to PointClickCare, or any other electronic health record or office applications all available completed assessments, and care plan forms, and complete all social-specific UDA's Ensure the integration of patient preferences and goals into the care plan development process.
Provide therapeutic interventions to assist residents in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs.
Process and Prepare Notice of Medicare Non-Coverage (NOMNC) forms in accordance with facility and regulatory guidance.File in a timely manner, any patient appeals to the appropriate entities and keep facility, patient, and patient families abreast of updates and final communication on appeal.
Participate in regularly scheduled Medicare meetings being prepared with the appropriate documentation.Medicaid Application and Renewal Management:
Assist patients and their families in completing and submitting Medicaid applications.
Provide guidance and support throughout the Medicaid application process.
Collaborate with relevant agencies to ensure timely and accurate submission of Medicaid applications.
Monitor and manage the timely renewal of Medicaid applications for eligible patients, ensuring all required documentation is prepared and submitted accurately and on time.
Bed Management and Availability:
Monitor bed availability and manage the placement of incoming patients in collaboration with the admissions team.
Coordinate with the nursing staff to ensure efficient bed turnover and appropriate placement of patients based on their care needs.
Maintain accurate records of bed availability, transfers, and admission.Maintain a facility wait list as needed and communicate to facility when beds become available.
Discharge Patient Follow-up Coordinate the resident discharge planning process and make referrals for appropriate home care services prior to the resident's return to the community.
Conduct thorough 30-day follow-ups with discharged patients to ensure their smooth transition and continued well-being.Address any post-discharge concerns or issues that may arise and provide appropriate referrals and resources as needed.
Collaborate with the clinical team to develop and implement comprehensive discharge plans for patients making sure all discharge information is correctly and thoroughly noted in PointClickCare, or any other electronic health record or office applications.
Assist with patient appointments and transportation needs to appointments and upon discharge.Documentation and Reporting:
Maintain accurate and up-to-date records of Medicaid applications, Medicaid renewals, NOMNCs, Social Assessments, UDAs, Care plans, Grievances, Complaint Logs, and follow-up activities.
Generate Detailed reports as required by the facility and regulatory bodies.Ensure compliance with all relevant documentation standards and protocols.
Understand and follow fire, safety, sanitation, blood-borne pathogen rules, and hazard communication programs.
Administer the Advanced Directive Program.
Any other duties and responsibilities, as requested by the Administrator or Corporate RequirementsPhysical Requirements:
Hold/handleLiftCarryClimbReach-at and below shoulder heightPush/PullGrasp and handle-pens, paperwork, and small equipmentSit, Stand, WalkTwist, bend, stoop, kneel and squatFine hand-motor coordinationAbility to read and write legiblyAbility to give and follow instructions Cognitive and
Sensory Requirements:
Talking: Communicating with residents, families, physicians, visitors, and staffHearing: To communicate on the phone effectively, take instructions from the Administrator, To respond to resident complaints and requests, To respond appropriately to disaster instructions and pages Sight: For performing the job effectively and correctlySmell: For accurate detection and maintenance of facility odors Qualifications and Requirements: Bachelor's or Master's degree in Social Work.
Relevant certification or licensure in social work (if required by the state) and in good standing.Previous experience in a healthcare setting, preferably in a skilled nursing facility or similar environment.
Strong understanding of the Medicaid system and application process.
Excellent communication, interpersonal, and organizational skills.
Ability to work effectively within an interdisciplinary team.
Compassion, empathy, and genuine commitment to improving the lives of patients and their families.
Knowledge of relevant legal and regulatory requirements related to patient care and Medicaid applications.
Summary of Occupational Exposure:
Tasks and procedures performed by the employee involve risks classified by C.D.C as Category III. ( No contact with blood or other bodily fluids to which universal precautions apply if regular duties are performed.)
Other Considerations and Requirements:
Must be able to tolerate a high pace as typical for a nursing facility. Must be able to take and give instructions well and enjoy working with the elderly.
Although the employee is required to sit for a prolonged period of time, he/she must also be able to tolerate prolonged standing and walking.
