- Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
- Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
- Maintain cleanliness and organization of the front desk area and common areas
- Adhere to all company policies and procedures
- Handle sensitive and confidential information with discretion
- Update and maintain guest records in the reservation system
- Process payments and reconcile cash drawer at the end of each shift
- Generate reports as needed
- Stand up for 6-8 hours each day.
- Handle check in, check out, and other transaction enquiries.
- High school diploma or equivalent
- 1-2 years customer service experience
- Excellent communication skills, both written and verbal
- Friendly and outgoing personality
- Ability to stay calm and professional under pressure
- Strong organizational skills and attention to detail
- Previous experience working in a hotel or related industry
- Proficiency with computers and software programs, including Microsoft Office and property management systems
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Front Desk Associate Days Inn Princeton - VP Management LLC
Description
Multiple Openings for 3pm-11pm and 11pm-7am shifts
APPLY IN PERSON AT DAYS INN PRINCETON 7AM -3PM WEEKDAYS
The first and last impression of our hotel is made at the front desk. Were looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities
Required Skills and Qualifications
Preferred Skills and Qualifications
Job Types: Full-time, Part-time