-
Relief Men's Shelter Counselors
3 weeks ago
Pine Street Inn Boston, United States2 Relief Counselors needed for various positions · SCHEDULE: On Call as Needed, 6:45 a.m. 3:15 p.m., 2:45 p.m. 11:15 p.m., & 10:45 p.m. 7:15 a.m., Essential position during weather emergencies. · Pays $21.40 per hour · LOCATIONS: 444 Harrison Avenue, Boston, MA (Mens Shelter) · J ...
-
Holy Family Shelter Counselor
1 week ago
Pine Street Inn Boston, United StatesHoly Family Shelter Counselor · Department: Holy Family Inn · Office: Lingard St. · Location: Boston, MA · Position Type: Direct Care · Hours/Shift: Morning - First Shift · Employee Type:: Regular Full-time · START YOUR APPLICATION ) · SCHEDULE: 40 hours, Monday-Tuesday & Friday- ...
-
Holy Family Shelter Overnight Counselor
3 weeks ago
Pine Street Inn Boston, United StatesThe Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, Counselor, Family, Guest Serv ...
-
Holy Family Shelter Evening Counselor
4 days ago
Pine Street Inn Boston, United StatesThe Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, Counselor, Family, Guest Serv ...
-
Holy Family Shelter Overnight Counselor
4 days ago
Pine Street Inn Boston, United StatesSCHEDULE: 40 hours, Monday - Friday, 11:30 p.m. 8:00 a.m., Essential position during weather emergencies · Pays $21.40 per hour DOE · LOCATION: 1 Lingard Street, Dorchester, MA · JOB DESCRIPTION: · SUMMARY OF THE POSITION: · The Guest Services Specialist (GSS) works from the Pine ...
-
Men's Shelter Overnight Front Desk Counselor
2 days ago
Pine Street Inn Boston, United StatesThe Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, Front Desk, Counselor, Guest ...
-
Men's Shelter Overnight Front Desk Counselor
5 days ago
Pine Street Inn Boston, United StatesSCHEDULE: 40 hours, Thursday - Monday, 10:45PM-7:15AM, Essential position during weather or other emergencies · Pays $21.40 per hour DOE · LOCATION: 444 Harrison Ave., Boston, MA. This position works on site 100% of the time. No remote work is available. · JOB DESCRIPTION: · SUMM ...
-
Boston Public Health Commission Boston, United StatesSince 1983 the Commission's Homeless Services Bureau has provided emergency shelter, workforce development, and housing services to individuals experiencing a crisis of homelessness with the goal of making homelessness in Boston rare, brief, and one time. We are one of the larges ...
-
Boston Public Health Commission Boston, United StatesThe mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, Counselor, Public Health, Ser ...
-
Fill in Counselor
1 day ago
Boston Public Health Commission Boston, United StatesThe Homeless Services Bureau of the Boston Public Health Commission operates two emergency shelters: Woods-Mullen Shelter and Southampton Street Shelter. Both shelters operate 24 hours a day 365 days a year and provide guests with a bed, linens, showers, three meals, case manager ...
-
Boston Public Health Commission Boston, United StatesThe Boston Public Health Commission works to protect, promote, and preserve the health and wellbeing of all Boston residents, particularly the most vulnerable. Since 1984, Commission's Homeless Services Bureau, has been a leader in serving the city's most vulnerable homeless indi ...
-
Housing Coordinator
1 week ago
Boston Public Health Commission Boston, United StatesJob Description · The Commission's Homeless Services Bureau, in existence since 1983, has extensive experience providing integrated primary health, substance abuse, and mental health services to homeless individuals. We offer transitional health and social assistance to homeless ...
-
Outreach Van Relief Counselor, Overnight
3 weeks ago
Pine Street Inn Boston, United States2 Positions Needed - Outreach Van Relief Counselor, Overnight · SCHEDULE: On call as needed, 8:30 p.m. 5:00 a.m. · Pays $22.41 per hour · LOCATION: 444 Harrison Ave, Boston, MA, (Driving is an exceptional part of this position) · JOB DESCRIPTION: · SUMMARY OF THE POSITION: · The ...
-
Pine Street Inn Boston, United States2 Positions needed for - Evening and Overnight Relief Residential Counselor · SCHEDULE: On call, multiple shifts: day, including weekends, holidays, and weather or other emergencies. This position is essential in the event of an emergency. · Pays$21.40 per hour DOE · JOB DESCRIPT ...
-
Weekend Morning Residential Counselor
3 weeks ago
Pine Street Inn Boston, United StatesSCHEDULE: 16 hours, Saturday & Sunday 7a-3.30p (every weekend) · Pays $21.40 per hour · LOCATION: 41 New Chardon Street, Boston, MA · JOB DESCRIPTION: · Summary of the Position: · The Weekend Morning Residential Counselor is responsible for the overall safety of the tenants in th ...
-
Clinical Supervisor
21 hours ago
Victory Programs Boston, United StatesJob Type Full-timeDescriptionThe Clinical Supervisor is responsible for ensuring high quality clinical services that are rooted in a trauma-informed, harm reduction philosophy of care are being provided in the program. The Clinical Supervisor provides clinical leadership and supe ...
-
Clinical Supervisor
49 minutes ago
Victory Programs Boston, United StatesJob Type · Full-time · Description · The Clinical Supervisor is responsible for ensuring high quality clinical services that are rooted in a trauma-informed, harm reduction philosophy of care are being provided in the program. The Clinical Supervisor provides clinical leadershi ...
-
Pine Street Inn Boston, MA, United StatesSCHEDULE: 40 hours, Mon-Fri, 11:00 p.m. - 7:30 a.m. · Pays $21.40 per hour, plus $2.00 (shift differential pay) for every hour worked between 11:00pm 7:00am · LOCATION: 41 New Chardon Street, Boston, MA · JOB DESCRIPTION: · Summary of the Position: · The Awake Overnight Residenti ...
-
Awake Overnight Residential Counselor
5 days ago
Pine Street Inn Boston, United StatesSCHEDULE: 16 hours, Weekdays and/or Weekends, 11:00 p.m. - 7:30 a.m. (every weekend) · Pays $21.40 per hour · LOCATION: 41 New Chardon Street, Boston, MA · JOB DESCRIPTION: · Summary of the Position: · The Awake Overnight Residential Counselor is responsible for the overall safet ...
-
Housing Stabilization Case Manager
1 week ago
Victory Programs Boston, United StatesJob Type · Full-time · Description · The Housing Stabilization Case Manager is responsible for assisting clients in finding appropriate housing placements, providing supports designed to increase housing retention, providing housing advocacy as needed and providing aftercare se ...
Holy Family Shelter Counselor - Boston, United States - Pine Street Inn
Description
Holy Family Shelter CounselorDepartment:
Holy Family Inn
Office:
Lingard St.
Location:
Boston, MA
Position Type:
Direct Care
Hours/Shift:
Evening - Second Shift
Employee Type:
: Regular Full-time
START YOUR APPLICATION )
SCHEDULE; 40 hours, Tuesday - Saturday, 3:30 p.m a.m.
Pays $21.40 per hour
LOCATION:
1 Lingard Street, Dorchester, MA
JOB DESCRIPTION:
SUMMARY OF THE POSITION:
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff.
The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests- needs.
The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources.
The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs.
The GSS is required to stay energized and focused even when demands are ambiguous and strenuous.The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy.
The GSS is required to make sound decisions and appropriately seeks guidance from a supervisorREQUIREMENTS:
EDUCATION/TRAINING:
REQUIRED:
High School diploma or GED
PREFERRED:
Valid MA driver-s license in good standing
Bilingual English/Spanish
KNOWLEDGE/EXPERIENCE:
REQUIRED:
Minimum of one (1) year of experience in the Human Services field
PREFERRED:
Administering Narcan and CPR in a work setting
Knowledge in the areas of addiction, recovery, and mental illness
Knowledge of issues pertaining to the homeless
Knowledge of area resources
PHYSICAL ABILITIES/SKILLS:
REQUIRED:
Ability to stand for long periods of time
Ability to stretch, bend and lift up to (twenty-five) 25 lbs
Ability to assist guests up and down stairs, and in-and-out of wheelchairs
Ability to respond quickly to emergencies
MENTAL ABILITIES/SKILLS:
REQUIRED:
Ability to respond safely, quickly, and calmly in emergencies and to emergency situations
Ability to use good judgement in stressful or emotionally charged situations
The sensitivity and patience to work with guests suffering from mental illness (many untreated), alcohol and other drug addiction and abuse
Ability to be resilient in difficult and ambiguous situations
Ability to handle multiple assignments
Ability to communicate clearly both verbally and in writing
Ability to comprehend and apply Motivational Interviewing and Trauma-Informed Care skills
Ability to communicate/speak (as well as to listen) in a non-judgmental manner
ESSENTIAL FUNCTIONS WITHIN THE CORE COMPETENCIES FOR THE POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
Guest Focus
Actively motivate guests through daily interaction to quickly move out of shelter by any means possible to include staying with family or friends and moving back to their community of origin
Consistently follow PSI and shelter safety policies and procedures promoting a safety conscious work environment
Treat all guests and staff with dignity and respect
Proactively conduct wellness checks of guests in different sections of the building
De-escalate stressful situations utilizing Critical Incident Debriefing and Trauma-informed Care
Administer Naloxone as needed
Perform CPR as needed
Enforce the -Good Neighbor Policy-: Monitor the building and the surrounding area for safety, security and hazards ensuring a safe/secure environment for guests, staff and all others
Connect guests to emergency medical services, detox and other community programs as needed to include, but not limited to, Triage, Rapid Re-Housing (RRH) services, Day Services, Detox and substance abuse services
Connect guests to MATCH behavioral supports to assess and respond to symptoms of mental illness and co-occurring disorders
Enhance a quick match to housing by working collaboratively with PSI Triage, RRH and housing placement staff
Maintain daily shelter documentation to include but not limited to: shelter intake when needed, HMIS systems, log and referral books maintained at the front desk, Suspension of Services (SOS) and SOS status
Follow animal accommodation policies
Assist guests through meal service, and as directed by a supervisor, with showering and/or dressing.
Pleasantly greet, welcome and work with volunteers, donors, food servers, tour groups and other visitors
Help guests with all issues pertaining to lockers as needed or assigned
Maintain a knowledge of the effective use of the phone, fax, and computer systems and copiers located throughout the Inn
Judgement
Seek supervision when needed
Advise the supervisor/key carrier regarding matters of concern with operations or policy
Adhere to TB-testing procedures
Maintain current certification in CPR and First Aid
Document all hazardous incidents and intervening appropriately in any unsafe situation
Consistently attend and actively participate in meetings to include but not limited to shift reports, staff meetings, case conferences, supervision or check-ins with supervisor.
Report to work and all scheduled meetings and trainings on time
Perform other additional assignments or projects as requested/directed by supervisor, program director or senior program or agency managers Attend mandatory Narcan trainings
Resilience
Consistently demonstrate behavior that is representative of PSI-s values of Community, Teamwork, Accountability and Respect
Utilize Trauma-Informed Care when interacting with guests and staff
Adhere to the Inn-s mandatory training requirements including CPI, CPI refresher course, Trauma- Informed Care, Motivational Interviewing, and any other training required by program management
Actively participate in individual supervision
INTERNAL CANDIDATES, IF INTERESTED IN APPLYING FOR THIS POSITION, COMPLETE AN APPLICATION FOR PROMOTION/TRANSFER AND FORWARD IT TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTING.
START YOUR APPLICATION )
