- Lead Concentra's overall manual and automated testing efforts to maintain and improve software
- Develop and maintain a working knowledge of business processes and interdependencies supported
- Manage the build out of an automation framework and performance/load test capabilities. Introduce
- Ensure the creation of test plans, test cases, test scenarios, and test data for use during the testing
- Conduct and participate in test case reviews, requirement reviews and design reviews activities.
- Collaborate with internal IS teams, vendors and business stakeholders to align test strategy to meet
- Provide technology process leadership to develop agile testing processes to quickly deliver the
- Manage the performance and career development of the QA team
- Work in Agile testing methodology team
- Direct reports:
- Indirect reports:
- Budget responsibility:
- Bachelors degree in Computer Science/Computer Engineering or equivalent education and
- In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of
- Customarily has 5 or more years of experience leading Quality Assurance teams of both manual
- Strong knowledge in manual testing practices including test planning, requirements tractability, test
- Proficient knowledge of leading automation and performance testing tools (like TestComplete,
- Proficient knowledge with test management and bug tracking tools (like Jira)
- Familiarity with Agile & DevOps methodologies
- Experience using CI/ CD pipelines with tools (like Bamboo, Jenkins)
- Experience with tools used for data validation and comparison
- Excellent reporting, time management, analytical & communication capabilities
- Experience estimating project resource requirements, and managing product delivery schedules and
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency,
- Ability to make decisions or solve problems by using logic to identify key facts, explore
- Outstanding customer service skills as well as the ability to deal with people in a manner which
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI)
- Strong leadership, project management skills, time management, and problem-solving skills
- Ability to provide technology process leadership to develop lean and agile processes to quickly
- Recognizes when change is required and deals effectively with the uncertainty of change
- Ability to assess the implications of risks, and moves others to action, uses a variety of tools and
- Ability to simplify complex processes and figure out the steps to get things done in practice. Can
- Builds high performing team behaviors with a strong sense of belonging, team spirit and pride.
- Skilled at assessing performance and future potential and assembling a high performing team. Does
- Creates focus by evaluating and prioritizing the areas with the greatest impact and eliminating less
- Develops schedules and tasks. Quickly senses what will help or hinder accomplishing a goal and
- Establishes and maintains effective relationships with a wide variety of stakeholders, including
- Presents facts in a depersonalized and helpful manner. Represents own interests and points of view
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Manager, Quality Assurance - Addison, United States - Concentra
![Concentra background](https://contents.bebee.com/companies/us/concentra/background-ZjUvT.png)
Description
Overview:
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed.
From our Dallas corporate headquarters to our clinics and worksite
locations, Concentra colleagues remain focused on our driving purpose:
to provide superb patient and employer experience by delivering the
highest quality healthcare in an efficient, affordable, caring manner. We
do this by putting all customers (internal and external) first and by
displaying:
o A healing focus
o A selfless heart
o A tireless resolve
Responsibilities:
POSITION SUMMARY
The Quality Assurance (QA) Manager will be responsible for
overseeing all aspects of Concentra's enterprise testing shared service.
The QA Manager develops, manages, and executes all phases of quality
assurance testing, including analysis of product requirements to produce test requirements, and
development and execution of functional/system and automated test plans in a multi-tiered environment.
This role also works in close cooperation with the business stakeholders, IS development and DevOps team
members. The QA Manager applies analytical and business skills to evaluate existing and identify new or
enhanced systems, products and processes which advance Concentras business objectives.
THE DETAILS
systems/products
or responsibilities that are required of the employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice.
Qualifications:
SCOPE MEASURES
EDUCATION/CREDENTIALS
JOB-RELATED EXPERIENCE
JOB-RELATED SKILLS/COMPETENCIES
and act ethically. Recognized for the quality of their thinking and ideas, sought out by others for
their advice and solutions
Brings to life, support and enthusiasm for the vision with a clear map and milestones. Sets a highperformance climate where associates have the opportunity to do what they do best. Finds ways to
deploy their strengths and encourages their development
trust relationships. Has the courage to hold honest candid discussions while being direct and
forceful or diplomatic as required
assignments and metrics that stretch and challenge associates beyond their comfort zone. Holds
frequent development discussions and candid, two-way conversations with others about their
performance, career aspirations and potential. Encourages lifelong learning. Monitors progress and
results, and designs feedback loops into work
self and others for results. Faces challenge head on. Knows how to get things done through formal
and informal channels. Breaks down work into process steps
applies continuous improvement. Has the functional/technical knowledge required to do the job
and works to keep this knowledge current
understand and anticipate the needs of others, practicing attentive and active listening. Steps up to
conflicts by managing them as opportunities and is able to find common ground and get cooperation
with minimum noise
situations and the needs of other people. Seeks feedback for personal learning
Additional Data:
Physical/Mental Requirements:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. While performing the duties of this job, the
employee is continuously sitting for extended periods, frequently to occasionally standing and walking.
May continuously utilize hands and fingers for typing, flex or extend wrist to perform other job-related
tasks. The employee is continuously required to use hands and fingers to feel, handle, or operate PC, office
equipment and/or other equipment. Due to the nature of this position, an employee can expect heavy
computer usage requiring wrist flexion/extension for at least 8 hours per day. Occasional stooping, pushing,
pulling, reaching or overhead reaching, and climbing in the performance of work. The ability to hear and
understand with clarity and detect sound, and have conversations with staff, customers, management, etc.
Hearing within the acceptable range for telephone and in-person contacts. Normal or corrected vision to
acceptable levels for office work. The ability to lift/carry up to 10 pounds.
The mental demands described here are representative of those that must be met by an employee to perform
the essential functions of this job successfully. In this position, the employee may have imposed pressure on a routine and frequent basis to meet various deadlines, contact with people in stressful and unpredictable
situations and to handle confidential and sensitive information and situations with care.
Travel:
No travel is required for this position.
The above statements for physical, mental, and working conditions are subject to change based on office,
clinical or external/internal factors and environments.
FLSA:
Exempt
EEO Statement:
Concentra provides equal employment and affirmative action opportunities to applicants and employees
without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin,
pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc.
complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction
in which it maintains facilities.
Disclaimer:
This job description is not designed to cover or contain a comprehensive list of activities, duties, or
responsibilities required for this position.
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