Client Coordination Specialist – Experience Services - Parsippany-Troy Hills, New Jersey, United States
20 hours ago

Job description
We are seeking a dependable and detail-oriented Client Coordination Specialist – Experience Services to support clients with organizing and managing personalized arrangements from start to finish. This role is ideal for professionals in New Jersey who enjoy structured workflows, clear communication, and delivering consistent, high-quality service in a fast-paced environment.
In this position, you will work closely with clients to gather preferences, schedules, and expectations, then assist with researching options and coordinating reservations using established systems and tools. Accuracy, organization, and follow-through are essential, as you will be responsible for ensuring all details are confirmed, documented, and communicated clearly.
Key Responsibilities
Communicate with clients to understand planning needs, timelines, and preferences
Research lodging, transportation, and experience options based on client criteria
Coordinate and confirm reservations and service details
Prepare clear itineraries, confirmations, and supporting documentation
Assist with updates or changes as needed
Maintain accurate client records and internal notes
Qualifications
Strong communication and customer service skills
Excellent organizational abilities and attention to detail
Ability to manage multiple requests efficiently
Experience in coordination, hospitality, or client support preferred
What We Offer
Flexible work structure
Training and ongoing professional support
Access to industry-standard planning tools
Opportunities for long-term growth within a supportive team
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