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Counter Sales Associate - Roanoke, United States - State Electric Supply
Description
** Counter Sales Associate**
**Job Category****:** Business Development **Requisition Number****:** INSID001350 Showing 1 location **Job Details**
**Description**
***Responsibilities include, but are not limited to the following:***
Support Branch Manager and assist on inside sales; including but not limited to, product, pricing, and quoting
Ability to explain, learn, and recommend electrical products based on customer requirements and expectations
Ability to multi-task which might include filling orders, unloading trucks, and responding to inquiries from customers at the counter
Build sales base with new and existing customers
Prepare customer orders from counter sales working with computer software systems
Providing product information, price quote, and follow-up for customer inquiries
Promote additional items with value-added approach to up-selling new products
Accurately process customer transactions such as orders, quotes, or returns
Ability to promote special promotions and/or programs
Attend product trainings both online and in person when applicable
Attend required meetings both face-to-face and online
Ability to follow-up on deliveries from vendors related to shipment dates and expected date of delivery ensuring 100% customer satisfaction
Answer telephones while maintaining call logs to discuss sales activity with Branch Manager
Fill requests for catalogs, information, or samples
Handle all customer inquiries in a prompt and professional manner
Understanding of best practices to ensure 100% quality work process
Continually seeking out opportunities to improve the work process
Prioritize work in order of importance
Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
***Required Knowledge & Skills:***
Some sales experience and basic knowledge of electrical is preferred.
Must have strong work ethic; Professional attitude; Reliable
Excellent communication skills to all levels of internal and external customers
Attention to detail as well as accuracy
Quick learner great at building relationships
Utilizing computer requires ability to type 35-50 wpm
Possess strong organizational and time management skills
Ability to communicate effectively verbally and in writing
Ability to interact with employees and vendors in a professional manner
Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
***Basic Qualification & Requirements:***
High School Diploma/ GED required.
Associate Degree or Post-Secondary Course in Electrical preferred.
***Preferred Qualifications & Requirements:***
Sales experience and basic knowledge of electrical is a plus.
Excellent computer skills and ability to use Microsoft office is required
***Benefit Opportunities*****
We offer a great place to work, and a competitive salary based on level of experience. We also offer an opportunity to work with tenured team members and an excellent benefit package that includes the following and more.
Cafeteria Plan
Vision
Healthcare [Medical/Dental/Prescription]
Profit Sharing
Life and Disability Insurances
401K with Matching
Paid Personal Time Off & Holidays
Flexible Spending Accounts
Reimbursement Tuition Program
Health Savings Accounts [HSA]
Career Development
Professional Training
**Please email** **** **with any questions regarding this opportunity.**
**State Electric Supply Company is a committed Equal Opportunity Employer**
**Customer Focused, Quality Driven**
**EOE M/F/D/V**
**Skills**
**Education**
**Experience**
**Required**
**2 years:** Minimum 2 years in similar position preferred
**1 year:** Minimum 1 year in progressive position (2 years preferred)
**Preferred**
Associate Degree or Post-Secondary Course in Electrical
**5 years:** 5+ Equivalent years of experience may replace Associate Degree
**3 years:** 3+ years contractor background may replace Associate Degree
Post-Secondary Courses in Electrical preferred
Excellent computer skills and ability to use Microsoft office is required
**2 years:** 2+ years of sales experience (inside, outside, or counter) as well as the ability to explain, learn, and recommend electrical products to customers
Must have strong work ethic; Professional attitude; Reliable
Excellent communication skills to all levels of internal and external customers
Must be well organized and a self-starter
Ability to make decisions and be independent
Attention to detail as well as accuracy
Quick learner great at building relationships
Utilizing computer requires ability to type 35-50 wpm
Possess strong organizational and time management skills
Ability to communicate effectively verbally and in writing
Ability to interact with employees and vendors in a professional manner
Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
