Order Management Associate Manager - Diamond Bar, United States - Niagara Bottling, LLC

Description

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

The Business Transformation Association Manager - OM is responsible of driving continuous improvement culture across Niagara processes by leading Order Management Initiatives which are aimed at improving the efficiency, productivity, and profitability of Niagara. This role is heavily focused Order-to-Cash business process optimizations, KPI development, strategic discussion through cross functional collaborations across Manufacturing, Customer Service, Planning, Sales, Business Intelligence, and IT departments to ensure Niagara's strategic goals are achieved. The candidate should possess strong skills in communication, problem solving through technical expertise in relevant tools and is capable of practicing project management disciplines in a collaborative manner.

Essential Functions

Business Transformation - Order Management. Strong moral and ethical standards to lead by example

• Responsible to consistently capturing of voice of the customer within Niagara to identify pain points in processes and solutions to support driving system and process enhancements.
• Defines, lead and implements change management strategies to ensure buy-in and support for order management initiatives including communication planning and implementation.
• Execute effective facilitation of cross functional collaboration and project management deliverables.
• Ensures consistent capturing of voice of the customer within Niagara to identify pain points in processes and solutions.
• Develop forward-looking plans and process improvements, generating alignment with all stakeholders to foster strong collaboration foundations.
• Supports all Niagara teams with the identification of improvement opportunities by analyzing key performance indicators and metrics to find improvement opportunities and assist in providing cost-effective solutions utilizing six-sigma analysis tools and techniques.
• Ensures Niagara benefits from current thinking on relevant business optimization and industry priorities

Leadership Development - Effectively lead, manage, and develop talent on the team.

• Set expectations and accountabilities for the team to create a culture of open, honest, and timely feedback to foster a continuous improvement growth environment.
• Responsible for talent development, career paths and candidate pipeline development.
• Solicit feedback through business functions partnerships and incorporating feedback into execution.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.

Qualifications

• Minimum Qualifications:
  • 4 Years - Experience in Field or similar manufacturing environment
  • 4 Years - Experience in Supply Chain Functional Position
  • 4 Years - Experience managing people/projects

*experience may include a combination of work experience and education

• Preferred Qualifications:
  • 6 Years- Experience in Field or similar manufacturing environment
  • 6 Years - Experience working in Supply Chain Functional Position
  • 6 Years - Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

• Critical Thinking abilities: define a problem and determine the information needed to solve it; understand assumptions then form and test hypotheses; cross validation with conclusions
• Strong verbal, writing, and presentation skills to communicate effectively with immediate team, peers, and leaders.
• Highly analytical with problem solving skills and self-motivated with a proven record of taking initiative.
• Flexibility to adjust and execute in a dynamic business environment.
• Strong attention to detail and organization.
• Ability to prioritize and execute tasks based on business needs
• Knowledge of Continuous Improvement methodologies & tools
• Effective communication to engage without conflict.
• Creativity in developing new ways of working / methodology.
• Clear understanding of business functional metrics.
• Demonstrated ability to effectively communicate with both internal and external stakeholders with a wide variety of background (technical vs non-technical).
• Intermediate knowledge and experience of
  • Microsoft Office Applications - Word, Excel, Access, PowerPoint, Outlook, Projects, Visio, etc.
  • Oracle Business Systems

This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Manages a safe working environment, accurately documents safety related training, and effectively communicates safety incidents.
  • Provides strategic input and oversight to departmental projects.
  • Makes data driven decisions and develops sustainable solutions.
  • Skilled in reducing costs and managing timelines while prioritizing long run impact over short term wins.
  • Makes decisions by putting overall company success first before department/individual success.
• InnovACT
  • Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste.
  • Creates, monitors, and responds to departmental performance metrics to drive continuous improvement.
  • Communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change.
• Find a Way
  • Seeks to develop technical knowledge through learning from other experts
  • Understands interdepartmental impact of individual decisions and actions
  • Seeks solutions rather than placing blame
• Empowered to be Great
  • Consistently looks for ways to improve one's self through growth and development opportunities
  • Communicates clearly and promptly up, down, and across
  • Communicates effectively to manage expectations

Travel (using percentage of time):

• 5% - project needs may require travel for site visits, responsibilities and activities will be communicated with prior notice.

Education

• Minimum Required:
  • Bachelor's Degree in Supply Chain, Industrial Engineering, Economics or Manufacturing and other related fields or equivalent experience
• Preferred:
  • Master's Degree in Supply Chain, Industrial Engineering, Economics or Manufacturing and other related fields or equivalent experience

Certification/License:

• Required: N/A
• Preferred: Lean & Six Sigma Certification, APICS

Foreign Language

• Required: None Required
• Preferred: None Required

Typical Compensation Range

Benefits

Any employment agency, person or entity that submits a resume into this career site or to a hiring manager does so with the understanding that the applicant's resume will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit resume to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit resume into this career site to be eligible for placement fees.