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    Host/Hostess - Denver, United States - Imperial Restaurant Group, LLC

    Imperial Restaurant Group, LLC
    Imperial Restaurant Group, LLC Denver, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionDescription:

    Hostess

    About the Role

    We are seeking a dynamic and personable individual to join our team as a Hostess at our esteemed restaurant. As a Hostess, you will play a crucial role in welcoming guests, managing reservations, and ensuring a seamless dining experience for all our patrons. Your ability to project warmth, professionalism, and efficiency will be instrumental in setting the tone for a memorable dining experience.

    Responsibilities

    · Answer phones courteously and professionally, taking reservations and providing accurate wait times

    · Efficiently manage reservations, ensuring accurate seating arrangements and accommodating special requests

    · Seamlessly handle take-out orders, entering them into the POS system and communicating order details to the kitchen

    · Greet and welcome guests warmly, creating a positive first impression

    · Effectively manage the floor plan, seating guests in a timely manner while maintaining a comfortable dining atmosphere

    · Control the pacing of seating to ensure a smooth flow of guests and avoid overcrowding

    · Maintain a clean and organized guest waiting area

    · Handle customer inquiries and requests promptly and professionally

    · Work as part of a team to provide exceptional customer service throughout the restaurant

    Requirements:

    Qualifications

    · Excellent communication and interpersonal skills with a genuine passion for hospitality

    · Ability to project a friendly and professional demeanor in a fast-paced environment

    · Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously

    · Proficient in utilizing POS systems and reservation software

    · Excellent attention to detail and a commitment to accuracy

    · Ability to stand for extended periods and walk for long distances

    · Must be able to lift and carry trays weighing up to 50 pounds

    Benefits

    · Competitive wages up to $15.27 an hour + tips

    · Opportunity to work in a dynamic and fast-paced environment

    · Chance to contribute to the success of a thriving restaurant

    · Exposure to a diverse clientele and the opportunity to build relationships within the hospitality industry

    · Potential for advancement within our growing company

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