NOC Support Engineer - Phoenix, United States - Eviden

    Eviden
    Eviden Phoenix, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Salary range $ $63000 a year (Depend upon experience)

    Night Shift

    1- 3-5 years of experience on NOC operations , IT services, consulting, and/or support fields

    2- Should have understanding of batch operations, alert monitoring tools , configuration of new servers to monitoring tool.

    3- Should have understanding of either of tools: Service Now, HPDM 4.2 , AD console 3.0, Solar Winds/Data Dog , Remote control 4.0

    4- Excellent verbal and written communication skills; able to consult and communicate with all levels in the organization, to advise management of new technology initiatives, and to propose process improvements for the benefit of the client.

    5- Create and maintain support documentation.