IT Support Specialist - Washington, United States - Audley Consulting Group

Description

Audley Consulting Group (ACG) is seeking a part-time

IT Support Specialist

to support our headquarters office in Rockville, MD.

Duties and Responsibilities:
Manage, organize and track the ACG equipment and laptop inventory via Excel
Assist the CTO in provisioning and programming the laptops before distributing them to new ACG employees
Record all serial numbers, warranties, and maintenance for all equipment

Education and Years of Experience:
High School Diploma
1 to 3 years of demonstrably successful customer service background.

Required Skills:
Excellent verbal and written communications skills
Excellent interpersonal skills, especially the ability to listen and understand what is being described.
Willingness to ask questions and learn quickly.
Able to clearly explain ambiguous concepts.
The flexibility to work within a team or independently.
Basic understanding of computer terms and customer service operations.

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