- Communicates and reinforces Festival culture, customer service, and performance expectations to store associates.
- Documents violations of company policies/procedures by associates and conducts progressive disciplinary actions with associates when necessary
- Answers questions and provides guidance to guests and associates
- Ensures all department standards are being met in the store during assigned shift.
- Observes sales floor and back stock conditions; takes action to correct areas of opportunity
- Communicates and works cooperatively with Store Director, Department Managers, and associates to maintain standards and exceed guest expectations
- Oversees sanitation within the store during assigned shift.
- Provides customer service to guests.
- Assists guests with finding items they are looking for throughout the store
- Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
- Assists all department associates with daily responsibilities.
- Responsible for quality control during assigned shift. Helps ensure product safety and freshness. Must make sure customers receive the products and services they order. The Shift Manager I is responsible for reporting any issues or quality defects to the Department Managers.
- The Shift Manager I must make sure the workplace is safe and clean during assigned shift. This includes reviewing and enforcing all Occupational Safety standards and policies. The Shift Manager I is responsible for completing and filing all incident reports and accident reports and reporting all violations.
- Other duties as assigned.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Ability to deal tactfully and effectively with guests and associates.
- Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
- Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
- Ability to use the following equipment: forklift, harness, power jack, walk behind lift, WAV, baler, compactor.
- Must be available to work until close (10pm) at least one night per week.
- The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
- The associate must have full range of upper body motion in order to lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
- Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
- The position requires the associate to lift up to 50 pounds on a regular basis.
-
shift manager
2 weeks ago
Arby's Restaurant US-, Appleton, WI , USA, United StatesArby's Restaurant - 473 W Calumet Street [Restaurant Shift Supervisor] As a Shift Manager at Arby's, you'll: Lead and inspire your team; Maintain adequate staffing levels; Interview, hire and develop team members; Ensure the restaurant remains clean and provide a safe environment ...
-
Shift Manager
1 week ago
Cold Stone Creamery Appleton, United StatesCold Stone Creamery E Calumet St Ste D - [Shift Supervisor] As a Shift Manager at Coldstone Creamery you will: Offer top-notch customer service in a fun and fast paced Quick Serve Restaurant; Make fresh Ice cream; Order/Receive product and supplies; Maintain adequate levels of pr ...
-
shift manager
2 weeks ago
Arby's Restaurant US-, Appleton, WI , USA, United StatesArby's Restaurant E Calumet St [Restaurant Shift Supervisor] As a Shift Manager at Arby's, you'll: Lead and inspire your team; Maintain adequate staffing levels; Interview, hire and develop team members; Ensure the restaurant remains clean and provide a safe environment; Assist i ...
-
shift manager
2 weeks ago
Arby's Restaurant US-, Appleton, WI , USA, United StatesArby's Restaurant W Wisconsin Ave [Restaurant Shift Supervisor] As a Shift Manager at Arby's, you'll: Lead and inspire your team; Maintain adequate staffing levels; Interview, hire and develop team members; Ensure the restaurant remains clean and provide a safe environment; Assis ...
-
Shift Manager
1 week ago
Arby's Restaurant Appleton, United StatesArby's Restaurant - 715 W Evergreen Drive [Restaurant Shift Supervisor] As a Shift Manager at Arby's, you'll: Lead and inspire your team; Maintain adequate staffing levels; Interview, hire and develop team members; Ensure the restaurant remains clean and provide a safe environmen ...
-
Shift Manager
2 weeks ago
Festival Foods Appleton, United States Part timeJob Summary · Job Title: Shift Manager I · FLSA Status: Hourly · Reports to: Store Director · Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently. · Job Description · ESSENTIAL DUTIES AND RESPONSIBILITIES · + Com ...
-
Shift Manager
3 weeks ago
Festival Foods Appleton, United States Part timeJob Summary · Job Title: Shift Manager I · FLSA Status: Hourly · Reports to: Store Director · Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently. · Job Description · ESSENTIAL DUTIES AND RESPONSIBILITIES · + Com ...
-
Shift Manager
2 weeks ago
Festival Foods Appleton, United States Part timeJob Summary · Job Title: Shift Manager I · FLSA Status: Hourly · Reports to: Store Director · Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently. · Job Description · ESSENTIAL DUTIES AND RESPONSIBILITIES · + Com ...
-
Shift Manager
1 week ago
TN Holdings LLC Appleton, United StatesJob Description · Job DescriptionGreat American Cookies · The responsibility of our Customer Service Leaders is to ensure all operations and customer interactions run smoothly during their assigned shift. This includes customer service, inventory / product management, staffing/sc ...
-
Restaurant Shift Manager
1 day ago
Noodles & Company Appleton, United StatesOverview · Noodles & Company is more than fast food - we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring immediately for a restaurant Shift Manager to join us to motivate, coach and work alongside our tea ...
-
Restaurant Shift Manager
1 day ago
Noodles & Company Appleton, United StatesOverview · Noodles & Company is more than fast food - we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring immediately for a restaurant Shift Manager to join us to motivate, coach and work alongside our tea ...
-
Restaurant Shift Manager
2 days ago
Noodles & Company Appleton, United StatesJob Description · Job DescriptionOverview · Noodles & Company is more than fast food – we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring immediately for a restaurant Shift Manager to join us to motivate, ...
-
PT Shift Manager
3 weeks ago
Festival Foods Appleton, United StatesJob Summary · Job Title: Shift Manager I · FLSA Status: Hourly · Reports to: Store Director · Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently. · Job Description · ESSENTIAL DUTIES AND RESPONSIBILITIES · + Com ...
-
Restaurant Shift Manager
1 day ago
Noodles & Company Appleton, United StatesOverview: · Noodles & Company is more than fast food were a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). Were hiring immediately for a restaurant Shift Manager to join us to motivate, coach and work alongside our teams ...
-
Maintenance Shift Manager
2 days ago
Air Wisconsin Airlines Appleton, United StatesOperating as a regional airline in the United States, Air Wisconsin Airlines performs flying services for American Airlines as American Eagle throughout the Midwest and East Coast, operating CRJ-200 regional jets. Our exceptional team is dedicated to making our travelers' experie ...
-
Shift Manager
2 weeks ago
McDonald's Menasha, United StatesMcDonald's VALLEY RD [Restaurant Shift Lead] As a Shift Manager at McDonald's, you'll: Supervise, manage and motivate team members on a daily basis; Ensure food safety; Perform inventory management and daily maintenance to keep the areas clean; Ensure quality food production by t ...
-
Full Time Shift Manager
1 week ago
Festival Foods Appleton, United States Full timeJob Summary: · Job Title: Shift Manager II · FLSA Status: Full-Time/Hourly · Reports to: Store Director · Responsible for working closely with all associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are bei ...
-
Full Time Shift Manager
3 weeks ago
Festival Foods Appleton, United States Full timeJob Summary · Job Title: Shift Manager II · FLSA Status: Full-Time/Hourly · Reports to: Store Director · Responsible for working closely with all associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being ob ...
-
Shift Manager
2 weeks ago
Kwik Trip, Inc. Neenah, United StatesTobacco Outlet 526 Minimum Starting Pay: $16.00 Shift: Variable Guest Service Leader: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Guest Service Leaders delegate tasks, train cowor Shift Manager, Manager, Custo ...
-
Shift Manager
1 week ago
Arby's Restaurant Neenah, United StatesArby's Restaurant Westowne Drive [Restaurant Shift Supervisor] As a Shift Manager at Arby's, you'll: Lead and inspire your team; Maintain adequate staffing levels; Interview, hire and develop team members; Ensure the restaurant remains clean and provide a safe environment; Assist ...
PT Shift Manager - Appleton, United States - Festival Foods
Description
Job Summary:
Job Title: Shift Manager I
FLSA Status: Hourly
Reports to: Store Director
Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently.
Job Description:ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORK SCHEDULE
The Shift Manager I is a part-time or full-time hourly position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.
#FFMED
Company Overview:Founded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates +40 full-service supermarkets across the state of Wisconsin.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.
