Field Technician - Belgrade - Modern Machinery

    Modern Machinery
    Modern Machinery Belgrade

    1 week ago

    Description
    Job Description

    We are now offering a 4/10's schedule (Mon-Thu or Tue-Fri 10hrs/day and enjoy a 3-day weekend)

    Modern Machinery has immediate opportunities for full-time, journey-level, highly motivated, self-directed Heavy Equipment Field Service Technicians. Candidates must be well established in the heavy equipment repair and maintenance industry with at least three to five years of experience operating a field service truck.

    The hourly pay range for this position is: $30.00 to $51.00. This is a non-exempt position and is eligible for overtime pay.

    Benefits:
    • Medical, Dental, Vision, and Prescription Insurance
    • Health Savings Account
    • 401k/Roth Retirement Savings Plan with Company Match
    • Participation in Annual Profit-Sharing Plan
    • Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
    • Gym Membership Reimbursement Program
    • Family Scholarship Program
    • Employee Assistance Program
    • Virtual Mental Health & Tele Medicine Benefit
    • Company Paid Life Insurance & Disability Benefits
    • Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)
    Modern Machinery is an Equal Opportunity Employer

    Responsibilities
    • Demonstrate Modern Machinery's core values and promote the mission and vision of the company.
    • Follow all company policies and regulations for safe work procedures and contribute to the achievement of company safety goals.
    • Independently troubleshoot and repair all systems (electrical, hydraulic, A/C, power train, etc.) on Komatsu and other Modern Machinery affiliated product lines.
      • Operate equipment as needed to assist in locating and diagnosing the failure.
      • Utilize hand and power tools and electronic diagnostic equipment.
      • Read and interpret complex hydraulic and electrical schematics.
      • Perform diagnostic testing and tuning of equipment.
      • Have the experience and ability to determine the extent of the repair and the corrective action required.
    • Follow all safety rules and policies while performing all work assignments as specified in company handbooks.
      • Adhere to any additional customer requirements, safety related and otherwise when working on a customer's site.
    • Asses parts to determine the cause of failure and/or their reusability.
      • Communicate with parts department personnel to order the necessary parts required to complete repair(s).
    • Perform assignments in a variety of environments, including the field, on customer's sites and in the shop.
    • Customer satisfaction is our priority at Modern Machinery; all customer inquiries must be handled promptly and in a professional manner.
      • Effectively communicate to the customer the machine's problem, the intended plan for repair and provide status updates throughout the repair process.
      • Establish strong customer relationships.
      • Work well under pressure and within deadlines while maintaining a positive attitude.
    • Ensure the assigned field service truck is appropriately maintained and kept clean.
    • Complete and submit assigned work order reports, time entry and all other paperwork on company provided laptop daily.
      • When appropriate compile any additional documentation necessary for completeness.
    • Assist other technicians on large repairs or projects.
    • Attend and participate in appropriate training(s).
    The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.

    Qualifications

    Job Requirements/Skills:
    • Must demonstrate troubleshooting and analytical problem-solving skills.
    • Must be able to stand for long periods of time along with walking, climbing ladders and stairs, reaching, pulling, leaning, and twisting.
    • Requires a valid driver's class A or B CDL and the ability to maintain an insurable driving record
    • Accurately complete DOT E-Logs and maintain compliance with DOT hours of service.
    • Must be able to work well independently or with others in a team environment.
    • Must be reliable, honest, and have a strong work ethic.
    • Must have strong organizational and time management skills
    • Must be able to effectively communicate both verbally and in writing with customers and co-workers.
    • Must be able to lift up to75 lbs.
    • Must own required tools.
    • Ability to work overtime with minimal notice.
    • Must be able to travel away from home.
    • Strong computer skills.
    Education/Experience:
    • High School diploma required. Associates or Bachelor's degree in diesel technology or related field preferred and/or an equivalent combination of education and experience
    • Minimum of three to five years of verifiable experience repairing heavy equipment in a field service truck.
    • Prior dealership experience is beneficial.
    • Experience with Komatsu as the primary equipment line is preferred, all others may apply.
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