Server - Cleveland, United States - Century Park Associates

Century Park Associates Cleveland, United States

4 weeks ago

Description

** Server**

** Garden Plaza at Cleveland**

Shift: **Day and Night** Status: **Full-Time** **Position Summary**

The Server delivers restaurant style dining services with a hospitality focus in accordance with all laws, regulations and Century Park standards. Reports to the Dining Services Director (or Dining Room Supervisor). *Lead server trains and guides new servers. **Qualifications**

High school graduate or equivalent preferred

Prior healthcare experience preferred

**Primary Job Responsibilities**

**Lead Server Duties**

Trains and guides new Servers according to Century Park standards

Assists with meal counts and tickets

**Server Duties**

Assists and ensures dining room set up with servers

Assists with dish room tasks

Attends pre meal menu review meeting

Performs duties at assigned station (i.e., beverages, salad bar)

Performs and ensures completion of assigned cleaning and prep work duties

Greets residents and visitors in a welcoming manner

Assists residents with food selection

Checks for beverage refills timely

Serves residents timely and with appropriate serving techniques

Serves meals using trays

Strips and resets tables as needed during serving times

Removes dishes throughout meal service and delivers to dishwashing area

Removes soiled linens and places in designated laundry areas

Prepares tables for next meal

Removes trash and keeps dining room clean, dry and free of safety hazards

Prepares for next meal: cleans tables, wipes out chairs, fills condiment containers, mops, sweeps, cleans coffee maker, juice machine, etc.

**Additional Requirements**

Must enjoy serving seniors

Must demonstrate excellent customer service and hospitality

Must maintain positive resident and guest relations through a courteous, cooperative and understanding manner

Must demonstrate trustworthiness and dependability

Must reasonably accommodate resident preferences in dining services

Must work efficiently and effectively with little to no supervision

Must be able to receive and resolve complaints graciously

Must always be in proper attire and well groomed

Must attend company appointed ServSafe class

Displays integrity and professionalism by adhering to Century Parks Code of Ethics and completes all required compliance training

**Who We Are**

At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of all our associates. Our people come first approach ensures that excellence, respect and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind.

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