Assistant Deli/Prepared Foods Manager - Littleton, United States - Littleton Consumer Cooperative Society

Description

When applying, please be sure to account for at least 10 years of previous employment or all of your most recent employers if under 10 years of work history


POSITION SUMMARY:
Littleton Food Co-op Managers are responsible for communications and practicesbetween employees that assure necessary systems are followed for:the best possible service to employees and customersproperly trained staff that creates a positive atmosphere focusing on team workmaximizing efficiencybuilding sales and gross profitprotecting company assets contributing to the company's operating objectivesAssistant Managers are responsible for supporting department managers inmaintaining department budgets; managing inventories, re-ordering and stocking;ensuring high levels of product quality and service; providing supervisory direction tostaff; directing and maintaining sanitation procedures and ensuring compliance withgovernmental regulations regarding safety and sanitation

ASSISTANT DELI/PREPARED FOODS MANAGER:

In addition to the general department manager responsibilities, the Assistant Manager is responsible for performing and training staff in:Ensuring a high level of food quality and service.

Investigating and resolving quality and service complaints.
Knowledge of commercial food preparation, such as catering, café and restaurant operations.
Maintaining rotation of product to ensure freshness.
Knowledgeably assisting customers with information on our products, preparation methods, nutrition and product source of origin.
Creating and maintaining visually appealing displays.
Place orders and assist staff with ordering.
Work with merchandisers to keep staff updated on all relevant merchandising with information including new items, promotions, specials, etc.
Ensure that items are in stock and follow up with vendors accordingly.
Keep Point-of

• Sale updated with current pricing and sales information.

Control supply costs while promoting environmentally sustainable packaging.


DUTIES AND RESPONSIBILITIES:

Supervisory:
Adhere to the co-op's seven guiding principles and mission.
Hire, schedule, manage, train, lead and develop employees.
Adhere to set labor budget through appropriate staff hiring and scheduling.
Assign duties and assist employees in receiving the training, tools and resources required to be successful.
Establish a working relationship with all co-op employees.
Monitor employees' productivity. Provide on-going, timely performance evaluations.
Develops and maintains a team concept to maintain high employee morale, communications, and good working conditions.
Ability to project a friendly personality and work as a positive team member.
Read, share and respond to internal and external communication from co-workers, vendors and industry communications.

Works with other managers in a professional manner to strengthen professional relationships and to help the co-op to succeed as a business.

Keep staff updated on all relevant merchandising information including new items, promotions, specials, etc.
Places orders and assists staff with orderingEnsures items are in stock and follows up with vendors accordingly.
Directs and maintains Co-op and governmental sanitation and safety standards.
Contributes ideas for new products, techniques and systems to improve operations.
Participates in Cooperative activities outside of the store (i.e. annual meetings, Board and Staff meetings etc.)

Customer Service:
Fulfills customer's special orders with a high level of efficient, responsive service.

Determines types and quality levels of items throughout the department based on customer needsListen to customer inquiries and suggestions to enhance products and deliverable.

Ensures product is well stocked and displayed in a visually appealing manner.

Ensures that customer inquiries are researched and accordingly followed up on to ensure repeat customers Store:

Demonstrates and enforces proper cleaning and all related work practices as required for the safe and efficient operation of the department.

Demonstrates and enforces proper store, state and federal food safety, storage and temperature procedures.
Works with Food Service Manager and Operations Manager regarding upkeep and repairs of equipment.
Maintain correct department signage and pricing.
Accountable for department appearance and out of stocks.
Works with other departments on the merchandising, overall appearance, upkeep and maintenance.
Helps manage and contribute to store events.
Follows through on effective marketing strategies and in store promotions.
Basic knowledge of other department's duties and responsibilities.
Work with the Marketing Department to promote the Food Service Dept.


Finance/Technology:
Prepare sales and inventory reports.
Maintains margin goals.
Stay within planned budget and maintain price levels to meet budget.
Assist in preparing annual department budget.
Maximizes department sales and profits.

Maximizes store profits and gross profit through effective merchandisingAbility to manage inventory and utilize internal/external resources to place orders for department.

RequirementsEDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma and at least 2 years experience in a grocery/retail environment.
Minimum two years plus professional cooking experience required.
Minimum two years plus years supervisory experience preferred.
Demonstrated experience working with vendors and merchandisers.


KNOWLEDGE/SKILLS/ABILITIES:

Basic math skills to help in the preparation of sales and inventory reports and to calculate figures and amounts such as discounts, proportions, and volume.

Ability to multi-task and handle customer and employee needs in a timely, professional manner.
Ability to interpret documents such as safety rules, operating and maintenance instructions.
Ability to write routine correspondence.

Knowledge of supervisory skills in a retail/grocery setting .Ability to work sales floor as well as live freight and sorting loads with staff.

Strong merchandising and multi-tasking skills.


ENVIRONMENTAL FACTORS AND PHYSICAL REQUIREMENTS:

While performing the duties of this job, the associate is required to be able to stand,walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to medium weights of10-60 pounds.

Requires good hand-eye coordination, arm, hand, and finger dexterity,including ability to grasp and visual acuity to operate equipment. The associatefrequently is required to sit, stand, reach with hands and arms, talk and hear.
Regularity and consistency of attendance is essential to ensure high quality service andultimately a productive department and company.


Note:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily with or without reasonable accommodations.

Salary Description $20 - $25/hour based on experience