Senior Account Manager/Associate Team Manager - San Diego, United States - Pioneer Healthcare Services
Description
Job Description:
Senior Account Manager/Associate Team Manager at Pioneer Healthcare Services
Location:
San Diego, CA
Employment Type:
Full-Time
Department:
Account Management/Sales
Work Environment:
Hybrid
About Us:
Pioneer Healthcare Services stands at the forefront and are pioneers of therapy staffing, committed to delivering unparalleled services across schools, medical, and non-medical settings nationwide.
Renowned for our dedication to excellence and a nurturing, family-oriented atmosphere, we excel in forging genuine partnerships, ensuring an ideal alignment between healthcare professionals and our diverse clientele.
Role Summary:
We are seeking a
Senior Account Manager/Associate Team Manager
who embodies leadership while managing their own portfolio at a senior level.
This dual role requires a professional adept at balancing direct client management with leading a small team of Account Managers (AMs).
The ideal candidate will not only maintain and grow their client base but also drive team performance, optimize account management processes, and offer training and development to elevate their team's capabilities.
As part of this leadership role, you will report directly to the Head of Strategic Solutions and Growth, playing a crucial role in aligning team efforts with the broader strategic objectives of the organization and contributing to the overall growth and success of Pioneer Healthcare Services.
Key Responsibilities:
Lead and manage a personal portfolio of accounts at a senior level, demonstrating excellence in client service and account growth.
Lead a small team of Account Managers, setting performance standards and examples in client management, business development, and customer service.
Optimize account management processes to enhance efficiency, client satisfaction, and team performance.Drive business growth by identifying new opportunities, nurturing existing relationships, and ensuring the achievement of sales targets.
Develop and implement training programs, including role-play scenarios, to enhance the team's skills in negotiation, client interaction, and account development.
Provide regular feedback, conduct performance reviews, and identify development opportunities for team members to foster a culture of excellence and continuous improvement.
Collaborate with senior leadership to align team strategies with organizational goals and objectives.Stay updated with industry trends and competitor activities to adapt strategies and practices for sustained growth.
Requirements:
Proven track record in healthcare staffing account management, with at least 3 years at a senior level.
Demonstrated experience in leading or mentoring a team, with strong leadership and motivational skills.
Excellent communication and interpersonal skills, with the ability to engage effectively with clients and team members at all levels.
Strategic thinker with solid problem-solving skills and the ability to optimize team processes and performance.
High proficiency in CRM systems, preferably with experience in Vendor Management Systems.
Capability to multitask and excel in a dynamic, fast-paced environment.
Why Join Pioneer Healthcare Services?
Competitive salary with a comprehensive benefits package.
Opportunity to play a pivotal role in a growing company with a vital mission in the healthcare sector.
A team-oriented culture that values individual contributions and promotes professional growth and development.
Access to professional development opportunities and the chance to significantly impact the team and the wider organization.
Application Process:
Interested candidates are invited to submit a resume and a cover letter detailing their relevant experience and why they are the ideal fit for the Senior Account Manager & Associate Team Manager role at Pioneer Healthcare Services.
Pioneer Healthcare Services is an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment for all employees.
Note:
This job description is a general representation of the responsibilities and qualifications associated with the Senior Account Manager & Associate Team Leader position.
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