Claims Associate - Glastonbury, United States - Integris Group

Integris Group Glastonbury, United States

4 weeks ago

Insurance

Description

Work for a company that values you

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, Connecticut and Jacksonville, Florida, we insure health care professionals in 22 states across the New England, Mid-Atlantic, and Southeast Region. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our members and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title

Claims Associate (Full Time)

Job Description

We are seeking a Claims Associate to support the operations of the Claims Department and company. This role is in-office, client facing and requires professional interaction with members (insureds), potential insureds, brokers, agents, Integris Group employees, senior management, and Board of Directors. The Claims Associate will be expected to manage a case load of incident and low severity files as well as to assist Senior Claims Representatives with their assigned responsibilities. This position reports directly to the Director of Claims in our Glastonbury, CT home office.

Responsibilities

Claim Handling

· Handling the investigation of incident files, and low-severity caseload from inception to resolution

· Determine policy information, including coverage, for losses

· Coordinating on the selection of defense counsel

· Coordinating the initial consultation with the insured and defense counsel

· Assisting in the retention of defense medical experts

· Reviewing and organizing medical records and chronologies

· Case management including ongoing communication with the insured and defense counsel, monitoring of legal status reporting, and reviewing billing practices

· Internal reporting and documentation of claim developments

· Formulating and executing claim resolution plans

· Direct handling of settlement negotiations with plaintiffs or counsel

· Demonstrate a commitment to learning and complete all educational requirements

· Exhibit strong communication skills and service excellence in client response time

Administrative

· Assisting in file and document management

· Assisting in follow-up, maintenance, and closure of incident files

· Assisting in preparation of correspondence to our members

· Assisting in efforts to compile, analyze, and prepare claim data for presentation to the Claim Committee and Board

Support of Company Operations

· Periodic attendance at company functions including Loss Prevention and Business Development events

· Providing feedback on and supporting implementation of corporate initiatives and IT projects

· Informing Underwriting Department of claim developments with potential underwriting implications

Qualifications and Skills

· Associates or Bachelor of Arts or Science Degree

· 1-3 years of experience in insurance claim handling or relevant legal experience

· Understanding of insurance information systems preferred

· Competent at using MS Office suite of products

· Excellent time management skills and ability to prioritize work.

· Attention to detail and problem-solving skills.

· Strong organization skills and ability to multi-task.

· Strong interpersonal, written and verbal communication skills

Career Advancement

As the incumbent proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. These more complex tasks can lead to new roles and advancement throughout Integris Group.

Location

The position requires attendance in the Glastonbury, CT office, Monday-Friday.

Benefits

As leaders in the healthcare industry, we're passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

· Medical, dental, and vision insurance

· Employee Assistance Program (EAP)

Financial Rewards

· Competitive salary and bonus plan

· 401(k) with company match

· Group life insurance

· Short and long-term disability income protection

· Healthcare Savings Account

Education Support

· Education financial assistance

Time Off

· Universal paid time off

· Company holidays

Culture

· Charitable giving opportunities

· Team-building events

· Employee recognition

· Casual dress (Fridays)

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help members navigate an increasingly complex healthcare environment. Our Board is comprised of doctors who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most. As a mutual company, we share our success with each and every member.

Integris Group currently operates in 22 states throughout the New England, Mid-Atlantic and Southeastern Regions.

Please visit our website at for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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