IT Support Associate - Mableton
1 month ago

Job summary
The IT Support Associate provides frontline technical support troubleshooting and issue resolution for desktops laptops tablets iPhones and iPads.This role manages user accounts device setup and software licensing in a Microsoft Azure and Intune environment while ensuring compliance and security through Azure Active Directory Entra ID and Intune Endpoint Manager.
The position supports network connectivity cloud applications e.g. Microsoft 365
Responsibilities
- Serve as the first point of contact for technical support diagnosing and resolving hardware software and network-related issues.
- Provide remote on-site IT support using tools like ScreenConnect RustDesk or QuickAssist.
Job description
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