Help Desk Analyst - Richmond

The IT Service Desk Analyst will triage and resolve support tickets via chat email and Jira Service Desk maintain update documentation on all Service Desk systems processes support users through remote desktop software and chat client drive the follow-the-sun IT support model mai ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · ...

This role supports the hardware and software used for production, management, · and delivery of content and services to our clients.Provides Tier I/II support to end users with exceptional customer service skills. · Answers, evaluates and prioritizes service requests via phone, v ...

We are seeking an accomplished Service Desk Analyst to join our team at the Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California. · ...

+Resolves or escalates various computer-related issues and incidents for customers. · +Handles situations requiring adaptation of response or extensive research according to customers' responses. · Mentor other service desk analysts, serve in team lead role and supervise them. · ...

We are seeking an accomplished Service Desk Analyst to join our team. · The ideal candidate will have a strong background in IT support and be able to analyze service desk issues and develop solutions to improve efficiency. ...

We are looking for a proactive Deal Desk Analyst to deliver deal structuring and pricing support across LiveRamp's sales org.The ideal candidate will have sound business acumen and excellent communication and collaboration skills. · Provide first-line Deal Desk support for standa ...

We are seeking a talented, customer-focused, and highly motivated Service Desk Analyst to join our IT team in our San Francisco office. · Resolving Incidents and Service Requests associated with end user software, PC hardware, and mobile technologies. · Documenting all actions on ...

Provide desktop support to end-users. Maintain secure and confidential information. · Familiar with IT policies and Medical Center regulations. · Balances technical knowledge and customer service objectives in all operations of the Service Desk. · ...

Our client seeks an accomplished Service Desk Analyst to perform analysis on Service Desk issues and assist in listening to customer concerns. · ...

This role supports the hardware and software used for production, management and delivery of content and services to our clients. · ...

Job summary · This is a mid-level Service Desk analyst position with primary responsibility of providing desktop support to end-users. At this level, support calls may be complex in nature where judgment will be required in problem resolution. · ...

The Support Desk Analyst will be the first point of escalation for tickets from the tier 1 team, maintain the onsite Tech Bar hub and provide in-person support of user issues and escalations. · Troubleshoot hardware, software, and access/permissions issues · Troubleshoot issues w ...

We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance, and other various departments to close deals. · ...

Fivetran is building data pipelines to power the modern data stack for thousands of companies. · Act as a liaison for sellers between multiple groups (ie: sales ops, finance, product, sales leadership, legal) to help facilitate timely and accurate deal closure. · Manage complex d ...

Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Deal Desk Analyst works cross functionally as part of the global Deal Desk team. · Act as a liaison for sellers between multiple groups (ie: sales ops, finance, product, sale ...

+Ticket ownership and customer communication are key responsibilities in this role. · ...

Pattern Energy is a leading renewable energy company that develops, constructs, owns and operates high-quality wind and solar generation facilities. · Successful candidates should be customer service-oriented and proactive in anticipating and resolving problems while maximizing e ...

The Service Desk Analyst will provide customer service-oriented support to clients via ticketing systems, email, or phone. · ...

Successful candidates should be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. · ...

+This is a mid-level Service Desk analyst position with a primary responsibility of providing desktop support to end-users. Balances technical knowledge and skill with a high level of customer service objectives in all operations of the Service Desk. · +This is a mid-level Servic ...