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Wheeling

    Operations Supervisor - Wheeling, United States - Bass Pro Shops

    Bass Pro Shops
    Bass Pro Shops Wheeling, United States

    3 weeks ago

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    Description

    POSITION SUMMARY:
    The Operations Supervisor is responsible for all operational functions within their scheduled shift. This position is also responsible for developing of direct reports and maintaining open communication with peers on other shifts.


    ESSENTIAL FUNCTIONS:
    Identify and drive opportunities for continuous improvement in safety, quality, service, and productivity.
    Select, train, develop and retain staff to meet daily and future operational goals.
    Partner with the HR department to develop management team through active development planning and performance management programs.
    Provide feedback, counsel, and advice to team members.
    Hold direct reports and team members accountable for established goals and responsibilities.
    Create daily workload plans designed to provide excellent customer service and achieve departmental KPI's.
    Monitor and track performance of all areas of responsibility.
    Adhere, maintain operational procedures for all production departments.
    Ensure appropriate cross-departmental communication and training occurs.
    Balance daily workloads. Forecast upcoming volume and staff accordingly.
    Ensure company policies are administered consistently.
    Train and become proficient in LEAN methodologies. Partnering with the leadership team, use these techniques to improve building efficiencies.
    Other duties as assigned.


    EXPERIENCE/QUALIFICATIONS:
    Five - eight years of management experience at a supervisor level or higher in retail production/distribution environment

    KNOWLEDGE, SKILLS AND ABILITY:
    Must have excellent supervisory and communication skills with strengths in associate engagement.
    Excellent interpersonal and leadership skills to motivate and direct activities of a team.
    Working knowledge of Manhattan WMS to work in conjunction with the Super User.
    Strong project and time management skills, organizational, planning, and expediting skills.
    Must have strong PC skills and internet skills, including MS, Word, Excel & Power Point.
    Ability to relocate is strongly preferred.


    TRAVEL REQUIREMENTS:
    < 5%


    PHYSICAL REQUIREMENTS:
    Regularly performs computer work, walks, stands, and/or lifts up to 50lbs

    Occasionally sitsINDEPENDENT JUDGEMENT:


    Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans.

    Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.


    Full Time Benefits Summary:


    Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractionsMedicalDentalVisionHealth Savings AccountFlexible Spending AccountVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationPaid sick timeBass Pro Cares FundAnd moreBass Pro Shops is an equal opportunity employer.

    Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

    Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

    If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at 's
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