Patient Service Representative - Anoka - Vitreoretinal Surgery PLLC

    Vitreoretinal Surgery PLLC
    Default job background
    Full time
    Description

    Job Title

    Retina Consultants of Minnesota (RCM) is seeking patient-focused individuals to work as a Patient Service Representative.

    This role involves providing exceptional patient care, handling patient intake and care activities, and facilitating communication between patients, family members, and medical staff.

    The ideal candidate will be organized, personable, and able to multitask in a fast-paced environment.

    Key Responsibilities

    • Answer phone calls and direct callers to the appropriate party or handle their needs
    • Greet patients, sign them in, and obtain necessary information
    • Provide patients with intake and new patient forms, as well as office policies and required documents
    • Process payments from patients and schedule appointments
    • Maintain patient records and files
    • Remind patients of upcoming appointments and schedule testing for off-site services

    Requirements

    • High School Degree or GED
    • Personal motivation to provide excellent patient care
    • Administrative or front desk experience, preferably in healthcare
    • Ability to think critically and multitask effectively
    • Excellent teamwork and communication skills
    • Desire to learn and grow professionally
    • Efficient use of healthcare management systems

    About Retina Consultants of Minnesota

    RCM has 9 locations across Minnesota and operates under four guiding principles:

    • Serve our patients with respect, dignity, and kindness
    • Provide a rewarding career with opportunities for growth and development
    • Communicate promptly and respectfully with referring doctors and patients
    • Function ethically and responsibly within our community

    Our goal is to remain at the forefront of retinal disease treatment and share knowledge with our patients, colleagues, and community.



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