Dealer Success Manager - Ann Arbor, MI

Thomson Reuters is transforming the legal industry with unmatched legal content expertise and innovative AI technology As part of our transformation we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value o ...

The customer success manager will lead a team responsible for driving adoption satisfaction retention across both HVA growth customer segments combining people management operational excellence strategic vision to ensure customers achieve measurable outcomes while the team delive ...

We are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. · ...

· Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, · ...

Thomson Reuters is transforming the legal industry with unmatched legal content expertise and innovative AI technology. · Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance acting as their trusted advisor thro ...

Thomson Reuters acquired a leading AI startup Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. · We are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the ...

About The Role · We're looking for an experienced · Principal Customer Success Manager · to lead strategic relationships and drive measurable outcomes across our enterprise customer base. This role blends · executive engagement · with · hands-on ownership · of implementation, ado ...

As a Customer Success Manager you will own the post-sale relationship for a portfolio of customers ensuring they achieve measurable value and remain engaged throughout their lifecycle. · You'll drive product adoption monitor customer health and proactively mitigate churn risks. · ...

This is a Customer Success Manager role that requires strong collaboration with internal teams to support renewals, identify upsell opportunities, and deliver a seamless customer experience. · ...

The AI Customer Success Manager is a strategic role responsible for ensuring our clients maximize the value of their Thomson Reuters AI solutions, this includes CoCounsel. You will be a trusted advisor, proactively engaging with customers to understand their business processes, d ...

As a Customer Success Manager you will own the post-sale relationship for a portfolio of customers ensuring they achieve measurable value and remain engaged throughout their lifecycle. · ...

The AI Customer Success Manager is a strategic role responsible for ensuring our clients maximize the value of their Thomson Reuters AI solutions. · ...

As Customer Success Manager you will own post-sale relationship for portfolio of customers ensuring they achieve measurable value remain engaged throughout lifecycle Drive product adoption monitor customer health proactively mitigate churn risks This role requires strong collabor ...

The AI Customer Success Manager is a strategic role responsible for ensuring our clients maximize the value of their Thomson Reuters AI solutions. You will be a trusted advisor, proactively engaging with customers to understand their business processes, drive adoption and identif ...

We're looking for an experienced Principal Customer Success Manager to lead strategic relationships and drive measurable outcomes across our enterprise customer base. · This role blends executive engagement with hands-on ownership of implementation, adoption, retention, and advoc ...

As an Associate Digital Customer Success Manager, you will be responsible for executing digital customer success campaigns and programs at scale to drive customer value and adoption across the post-sales customer journey. You will leverage 1-to-many strategies, digital platforms, ...

· We're looking for a Customer Success Manager to support customers across our Corporate Legal suite of products. The role has a focused portfolio of enterprise and strategic customers. · The ideal candidate is comfortable engaging with executives at our largest customers—settin ...

Are you passionate about building meaningful relationships and empowering customers to achieve their goals, while driving success for both them and the company? · Customer Success is not just a function or team at Thomson Reuters, but also our reason for doing business. We measur ...

We're looking for a Customer Success Manager to support customers across our Corporate Legal suite of products. · The ideal candidate is comfortable engaging with executives at our largest customers—setting direction for the team, · modeling best-in-class customer and product suc ...

We're looking for a Customer Success Manager to support customers across our Corporate Legal suite of products.The ideal candidate is comfortable engaging with executives at our largest customers—setting direction for the team, · modeling best-in-class customer and product succes ...