Associate, Support Operations - Richmond
4 weeks ago

Job Summary
This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management problem management knowledge management endpoint management and business controls.This position requires excellent customer service skills quick decision making to identify and resolve internal users technical issues with a focus on laptop support of Windows PCs Macs and Mobile Devices.
Job description
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