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Hematology and Oncology Clinic Patient Service Coordinator - Minneapolis, United States - Children's Minnesota
Description
About Children's Minnesota
Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood.
An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites.
As The Kids ExpertsTM in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visitChildren's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders.
The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Department Overview
We believe our well coordinated clinical care contributes to our outcomes that are among the best in the country.
Work as part of team that includes Cancer and Blood Disorder physicians, nurse practitioners, physician assistants, nursing, social work, physical therapy, nutrition, child life, clinic assistants and researchers.
The department at Children's of Minnesota provides care for children of all ages with all types of malignancies including brain tumors, solid tumors, and leukemia; and blood disorders such as sickle cell disease, bleeding disorders, and anemia.
As the largest provider of services for children with cancer and bleeding disorders in the region, the Cancer and Blood Disorders program focuses on providing well-coordinated knowledge-driven clinical care.
We participate in national and international research and are leaders in research on supportive care and quality of life for children with cancer and bleeding disorders.
Position Summary
The patient services coordinator (PSC) is a pivotal front-line individual who provides exemplary customer service to families, staff and providers, both in-person and by phone.
License/Certification/Registration required? No
Education:
*High school diploma or equivalent required
*Post secondary education preferred
Experience:
*One year of customer service experience required
*One year of medical office setting experience preferred
*Knowledge of medical insurance preferred
Knowledge/Skills/Abilities:
*Exceptional customer service skills
*Strong computer skills such as Microsoft word, excel or hospital technology systems
*Communicate and interact in respectful and professional manner
*Contribute to positive clinic team work environment
*Ability to perform front desk clinic functions
*HIPAA knowledge and ability to handle confidential information
*Demonstrate prompt and reliable attendance
*Apply logical thinking to problem solve
*Ability to multi-task in a fast-paced work environment
Physical Demands
Please click here to view the Physical Demands
The posted pay range represents rates for a grouping of multiple jobs within a salary grade.
We carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, and organizational needs.
Base pay is just one piece of the total rewards program offered by Children's Minnesota.
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S.
Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.
Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Hematology and Oncology Clinic Patient Service Coordinator professionals in Minneapolis
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Kelly Brabec
Clinical Documentation Integrity Advisor, RN