System Administrator - El Segundo, United States - NEOGOV

    NEOGOV
    NEOGOV El Segundo, United States

    2 weeks ago

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    Description
    Salary: Depends on Qualifications

    Location : Ontario, Canada

    Job Type: Full-Time

    Remote Employment: Flexible/Hybrid

    Job Number: 00418

    Department: HelpDesk

    Division: General

    Opening Date: 04/05/2024

    About

    This role is a hybrid and located in Markham, Ontario.

    NEOGOV is a proud SaaS leader in the Public Sector for HR, Recruiting, employee development, and management. Through the NEOGOV HR Suite, our passion is to bring efficient and more innovative solutions to public sector organizations. We are in business to serve the people who serve the people.

    We are seeking an experienced System Administrator to join our team, offering support across our Markham, Ontario office, Toronto Data Center, and to our remote employees. The ideal candidate will possess advanced technical expertise, with a strong background in networking, firewall configurations, and Mobile Device Management (MDM) systems. This role will be responsible for the local support of the office infrastructure as well as triaging tickets in the Help Desk queue.

    What You Will do
    • User lifecycle management through Active Directory and SSO platforms
    • Collaborate on handling advanced help desk support issues.
    • Configuring corporate workstations for new hires, staff upgrades
    • Key role in hands-on support and technical assistance within a data center environment
    • Develop and design patching and automated provisioning workflows within a MDM
    • Maintains server and application virtualization technologies including VMWare
    • Performs a variety of duties in the monitoring, installation, testing, configuration and troubleshooting of hardware and software and system or application upgrades.
    • Document IT procedures and system configurations, collaborating with IT team members and external vendors for smooth operations.
    • Collaborating with cross-functional teams to implement IT projects, upgrades, and enhancements
    Who You Are
    • Excellent communicator with interpersonal skills
    • Proficient in documentation and focused on consistent quality support
    • Willingness to learn new technologies and services
    • Interested in driving automation and taking ownership over SaaS tooling
    • Demonstrates self-management skills while working independently from a remote location
    What You Have
    • 3+ years of experience in Sys Admin or above roles
    • Strong understanding of IT infrastructure, covering networks, servers, storage, and cloud tech (such as virtualization)
    • Strong knowledge of Windows networking services (Active Directory, DHCP, DNS, etc.)
    • Experience with Palo Alto Networks and Cisco networking
    • Experience with VMWare
    • Experience with Windows MDM such as Desktop Central (Manage Engine) or Microsoft Intune
    • Experience with a wide range of SaaS products (Google Suite, Slack, Zapier, Jira, Confluence, etc)
    • Foundational industry certifications, such as A+, CCNA, and Security+
    • Demonstrates self-management skills while working independently from a remote location
    • Experience with Mergers and Acquisitions is a plus
    • Ability to lift over 50 pounds
    What NEOGOV Offers
    • Competitive Wages
    • Full Benefits package (medical, dental, vision, etc.) for full-time employees
    • Generous PTO to support work-life balance
    • RRSP Matching
    • Paid Parental Leave
    • Autonomy to grow and find your career path with supportive leadership
    • Remote working opportunities
    • Inclusive and diverse work environment
    NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

    01

    Are you legally able to work in Canada for any employer without limitations?
    • Yes
    • No
    02

    How many years of experience do you have in Linux Administration?
    • No experience
    • 1-2 years
    • 3-5 years
    • 5-10 years
    • 10+ years
    03

    Do you have experience with Palo Alto firewalls?
    • Yes
    • No
    04

    How many years of System Admin experience do you have?

    05

    How many years of System Admin experience do you have?

    06

    Are you able to work once a week in our Markham office?
    • Yes
    • No
    Required Question