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    Front Desk Registration - Scott Depot, United States - Marshall Health

    Marshall Health
    Marshall Health Scott Depot, United States

    5 days ago

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    Description

    Job Responsibilities:

    • Greets and registers all incoming patients professionally. Handles incoming and outgoing communications concisely and in a pleasant manner.
    • Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information and routing callers properly.
    • Schedules patient appointments for all physicians confirming the appointment one-day prior.
    • Obtains complete and accurate demographic and insurance information for each patient.
    • Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments.
    • Responds to patient inquires with regard to basic insurance or billing questions or provide a referral to appropriate staff member.
    • Restocks and maintains assigned work station and equipment in a neat and orderly fashion.
    • Facilitates location of records, reports or other significant information or request by the physicians.
    • Performs other duties as assigned or requested.
    Education: High school graduate or GED

    Experience: Six months work experience in a medical office setting. Knowledge of medical terminology, word processing and computer experience desirable. Candidates who present themselves in a professional manner, both in person and on the telephone are preferred.

    Internal applicants must call HR at ext to determine eligibility before applying.


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