- Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action.
- Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties.
- Use deductive reasoning to resolve files
- Organize future work and schedule follow-up
- Utilize various means of skiptracing to find assets and locate information
- Record and update full and complete account information to aid in account resolution
- Adhere to FDCPA and state and federal laws and regulations
- Maintain established performance metrics
- Comply with policies and procedures as required
- Education: High School Diploma or equivalency required.
- Experience: Collections experience preferred.
- Language/Communication/Interpersonal: Ability to read, write and speak fluent English. Proficient in Spanish a plus. Strong written, verbal, active listening and phone communication skills. Ability to communicate effectively and in a professional manner. Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement). Ability to work in a team environment.
- Analytical: Detailed oriented. Ability to plan, organize, prioritize and multi-task. Solutions-driven. Basic math skills (addition, subtraction, multiplication, division, percentages).
- Technical: Ability to use standard office equipment. Basic computer skills, ability to use a keyboard and calculator. Basic technical phone skills. Basic ability to use internet and web mail for business purposes.
- Other: Ability to refer to policy and procedures when applying information and making decisions.
-
Collector
3 days ago
Javitch Block LLC Cleveland, United StatesJob Summary · Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. · Essential Duties and Responsibilities:Review files for collection ef ...
-
Collector
4 weeks ago
Javitch Block LLC Cleveland, United StatesCollection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process. · Do not pass up this chance, apply quickly if your experience and skills match what i ...
-
Collector
3 days ago
Huntington Bancshares Inc Akron, United States· Summary · Contacts delinquent customers by telephone or mail to collect past due payments or to make alternative payment arrangements. Establishes and maintains files relating to collection activities. Uses basic skip tracing to locate delinquent customers. Recommends action ...
-
Collector
15 hours ago
FirstEnergy Elyria, United StatesJob Description · FirstEnergy at a Glance · We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. · FirstEnergy (NYSE: FE) is dedicated to integrity, ...
-
Collector
3 days ago
FirstEnergy Group Elyria, United StatesFirstEnergy at a Glance · We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. · FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliabilit ...
-
Revenue Group Cleveland, United StatesJob Description · Job DescriptionDescription:Are you a Tax Collector? Can you negotiate? Then this job is for you · Who is Revenue Group? · Revenue Group was founded in 1994 with commitment to exceeding client expectations while maintaining an exceptional industry reputation. Rev ...
-
Collector - I-LOCAL-1194
2 days ago
FirstEnergy Elyria, United States Full timeAbout the Opportunity · This is an open position with Ohio Edison Service CO., a subsidiary of FirstEnergy Corp. [OE PP] Location: Elyria, Ohio · A. Duties · Under general directive supervision, this position performs a variety of credit related duties to minimize account arrear ...
-
Collectors Commercial and Consumer
6 days ago
Joseph ,Mann & Creed Brook Park, United StatesJob Description · Job DescriptionAre you looking for a great work environment and unlimited earning potential? As we continue to grow, we are seeking highly motivated individuals that want to be paid for their performance. · Position Openings: · Commercial and Consumer Collectors ...
-
Specimen Collector
3 weeks ago
CHC Addiction Services Akron, United StatesCHC Addiction Services is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. We are currently looking for a full-time Specimen Collector for our Specimen Colle ...
-
Part-Time Toll Collector
1 week ago
Ohio Turnpike and Infrastructure Commission Berea, United States Part timeSalary: $ $22.26 Hourly · Location : Greater Toledo Area, OH · Job Type: Part-Time · Job Number: PTTC-Toledo Area · Department: Toll Operations · Opening Date: 03/27/2024 · Closing Date: 6/10/2024 11:59 PM Eastern · Description · Description · The Ohio Turnpike & Infrastr ...
-
Assistant Tax Collector
3 weeks ago
Town of Avon Avon, United StatesThe town of Avon seeks qualified candidates for the full-time Assistant Tax Collector. Duties include assisting customers at the public service window, accepting payments, posting payments, and updating accounts for all tax bills; balancing out cash drawers, preparing municipal l ...
-
Seasonal Toll Collector
2 weeks ago
ITR Concession Co LLC Portage, United States**Who we are**: · ITRCC is dedicated to delivering outstanding customer service focused on safety and built around our core values: Customer Service, Respect, Excellence, Stewardship, and Teamwork. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to o ...
-
Sales Development Representative
2 weeks ago
AM Industrial Group LLC Cleveland, United StatesDo you love talking to people and selling a product you believe in? We're growing our team and looking for a driven inside sales representative ready to take the next step in their career. You'll work on prospecting and persuading qualified leads further down the sales funnel. If ...
-
Skip Trace and Garnishment Analyst
1 week ago
Javitch Block LLC Cleveland, United StatesOur premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication, coupled with ...
-
Case Management Specialist
1 week ago
Javitch Block LLC Cleveland, United StatesOur premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication, coupled with ...
-
Panel Builder
3 weeks ago
Aerotek Cleveland, United States**Description:** · ?Shift: 1st - 7a - 4:30p (M-F) · Pay - $26- 32/hr. · Direct Placement - Can start ASAP · Building electrical panels for refurbished dust collectors · Mounting components to panels · Routing and bundling of wires and cables to meet wiring standards · Trou ...
-
Medical Technologist
2 weeks ago
Veterans Health Administration Cleveland, United StatesJob Description · Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four ...
-
Medical Technologist
4 days ago
Veterans Health Administration Cleveland, United States Full timeSummary · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appoi ...
-
Medical Technologist
2 weeks ago
Department of Veterans Affairs Cleveland, United StatesSummary · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appoi ...
-
GIS Specialist I
3 weeks ago
AECOM Cleveland, United States**Company Description** · **Work with Us. Change the World.** · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the ...
Collector - Cleveland, United States - Javitch Block LLC
Description
Collection Specialists are responsible for negotiating and reviewing files for collections, making decisions as to the next steps required in the collections process and managing that process.
Essential Duties and Responsibilities:
Knowledge, Skills and Abilities
Work Environment
Work in a clean, well-lit, well-ventilated, fast-paced, highly energized office environment.
Other Work Requirements
Required to work one late shift per week based on firm needs; plus work one Saturday per month.
Disclaimer
The listed statements on this document are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and timely as required.