Accounts Receivable Collections Manager - The Dalles, United States - Gills Point S Tire & Auto

Gills Point S Tire & Auto The Dalles, United States

3 weeks ago

Description

Job Description

Job DescriptionDescription:

Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.

The Accounts Receivable and Collections Manager position is responsible for managing the day-to-day operations related to collections and accounts receivable. Responsibilities include managing the AR portfolio to ensure timeliness of collections, overseeing new store setup and account verification along with monthly reporting for managers. Building and maintaining positive relationships with both internal and external customers is paramount to this position. In addition, managing, recruiting, and training A/R staff as we grow is critical. Supervises and leads staff by setting goals and objectives for the team and closely monitors and measures achievement of operational results. Analyzes and resolves problems, interprets and refines policies and ensures team efficiency and effectiveness through continuous process improvement.

RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

Manage the accounts receivable team to ensure that we are proactively pursuing collections by developing and driving collection strategy and execution.
Ensure the effectiveness of existing processes, and design and implement new processes, policies, and procedures to enable greater effectiveness.
Manage the accounting close and internal controls for AR and collections
Oversee customer account audits and ensure transparency in reporting and internal communications with necessary parties.
Analyze, resolve and answer complex or difficult problems presented by staff, managers or vendors.
Assist team in operational duties including calling customers and posting payments.
Perform necessary management duties for all accounts receivable staff including hiring, training, performance reviews, assignment of tasks, planning and conducting meetings, and directing workflow of staff.
Ensure all reporting is timely and accurate, including monthly reporting to store managers and year-end reporting
Technical: Oversee the automated processes of the system module and develop query tools to assist with research and help resolve system issues. Act as a liaison during software installations and upgrades and testing; provide training and technical assistance and troubleshooting.
Perform other duties as assigned which may include involvement with planning sessions and special projects designed to further enhance the department capabilities.

Requirements:

Bachelor's degree with courses in Accounting, Business, or equivalent experience required
Five years of Accounts Receivable experience required
Prefer three (3) or more years of management experience
Proven knowledge base of different software systems and have strong computer usage experience
Possess strong interpersonal skills for interacting with accountants, vendors, and upper management
Good planning and organizational skills to balance and prioritize work
Ability to apply analytical and problem solving skills when researching variances in financial results
Ability to effectively communicate (written and oral communication) with all levels, both internal and external
Ability to see conflicting perspectives of an issue and work with competing sides to form a consensus and implement a resolution.
Proficient with Microsoft Office suite (Excel, Word, PowerPoint, Access, Outlook)
Ability to effectively prioritize and schedule tasks
Ability to work independently, exercising discretion and sound judgment.
Experience documenting and improving processes and procedures.
Ability to look for innovative solutions that promote efficiency for both time and cost
Ability to develop a team atmosphere that will work towards a common goal and adhere to departmental and company deadlines
Ability to implement and enforce policy in a respectful and customer service oriented manner.
Ability to apply mathematical and analytical skills in all aspects of the job
Prefer experience giving formal training presentations, ability to train all levels of staff.
Bilingual in English and Spanish is a plus.

We offer:

Paid time off
Stable working hours
Excellent Training – with opportunities for training and career advancement
Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days
Competitive wages
401(k) savings plan with company match

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