Technical Services Rep - Homestead
4 weeks ago
Job summary
The Technical Customer Solutions Specialist serves as a critical interface between customers and laboratory testing operations.This role is designed for a science-focused professional who can apply technical knowledge to guide customers toward appropriate testing solutions.
The individual will support customers throughout the lifecycle of a test program—helping interpret requirements, translating technical standards, and ensuring a high-quality customer experience from initial inquiry through completion.
Responsibilities
- Educate customers on available testing services
- Provide technical guidance on test program setup and execution
- Maintain detailed documentation of all customer communications and project activities
- Foster collaboration internally to review project scope feasibility timelines
Job description
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