IT Help Desk Analyst - Norcross

Only for registered members Norcross, United States

1 month ago

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Job summary

We are seeking a customer-focused technical support analyst to provide inbound technical support in a fast-paced call center environment.

This role is responsible for troubleshooting hardware, software and network-related issues ensuring high first-call resolution and delivering an excellent customer experience while meeting defined service and quality metrics.
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