Technical Writer - Chicago, United States - United Airlines

United Airlines Chicago, United States

4 weeks ago

Full time

Description

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Key Responsibilities:

Author, revise and handle technical manuals, company manuals or maintenance program task cards used to accomplish scheduled and unscheduled maintenance and repair of United aircraft. Collaborate with Aircraft Maintenance, Engineering and other Tech Ops groups to facilitate documentation updates to support an evolving operation. Runs workload in accordance with detailed policies, procedures and business requirements, maintaining the highest level of compliance and safety.
Build, revise and maintain technical manuals, company manuals, or task cards
Provide support to the airline operation, fielding inquiries from maintenance and other operational divisions
Conduct peer to peer reviews and routine audits to ensure compliance to company and regulatory standards
Provide administrative support and grants access to internal/external customers
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

NOTE: This position is based at the CSC - Willis Tower, located in Chicago, IL. and considered as a hybrid work-schedule working Tuesday, Wednesday, and Thursday in office. However, that may evolve with the needs of the company.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

Qualifications

What's needed to succeed (Minimum Qualifications):

Associate's degree or 2 years of relevant work experience
Technical Writing, Communications, Aviation Management, Engineering
0-2 years of related experience
Aviation, military or equivalent industry experience, XML authoring or equivalent knowledge
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Bachelor's degree or 4 years of relevant work experience
3-5 years' of related experience
Airframe and Powerplant License
S1000D and/or Spec2000, Boeing Toolbox, FoxPro (Visual Studio), MS SQL Server, Adobe Acrobat, Bluestream, Aircraft Maintenance Knowledge

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.