Enterprise Applications Support Analyst - Denver Metropolitan Area

Only for registered members Denver Metropolitan Area, United States

13 hours ago

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Job summary

We are looking for an Enterprise Applications Support Analyst professional who will provide first-line functional support for core enterprise systems and ensure high-quality service delivery.
This role requires a strong service management mindset, attention to detail, and the ability to independently manage assigned work while collaborating effectively with internal teams and vendors.
The Enterprise Applications Support Analyst professional will bring a solid understanding of IT service management principles and enterprise application support,
and excel in incidents and request resolution, knowledge documentation, quality assurance testing,
and delivering a positive end-user experience.

Qualifications

  • Bachelor's degree or equivalent work experience.
  • 3–5 years of experience supporting enterprise business applications.
  • Familiarity with IT Service Management (ITSM) concepts such as incident management, SLAs, and request fulfillment.

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