FIA Commercial Account Manager - San Antonio, United States - Frost Bank

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    Description
    Job Description

    It's about supporting people.


    Are you described as someone with an inquisitive mind and a thirst for knowledge? Do you like working in a fast-paced environment and have a goal-orientated mindset? Are you ready to provide next level support to help deliver top-quality experience and service? If so, the FIA Commercial Account Manager could be for you.

    At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work.

    At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be.

    In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.


    Who you are:
    As a

    Commercial Account Manager

    with Frost Insurance Agency, you are our insurance experience champion. In this role, you will be responsible for handling a large book of business, containing complex Commercial accounts.

    You will use your collaborative mindset, analytical skills, and desire for constant improvement to maintain and expand all assigned accounts.


    What you'll do:
    Analyze complex client policy profiles to identify for account-rounding or coverage enhancement opportunities
    Analyze carrier quotes and coverages to determine the best options for the client
    Review new and renewal policies for accuracy in rating and coverage; ensure these transactions are accurately entered in agency management system to generate billing documentation
    Provide policy service including changes, payments, claims and third-party communications. Ensure all activities and in-bound or out-bound interactions are documented in agency management system
    Present FIA products to new and existing customers by collaborating in renewal strategies, and preparing proposals
    Complete exposure analysis to determine client needs and ensure that client exposure is minimized
    Respond to requests to research coverage issues, policy problems, cancellation issues, reinstatement issues, billing problems, claims history and underwriting issues
    Maintain current knowledge of company underwriting and rating information; follow agency standard procedures to maintain electronic files and information

    What You'll Need
    Texas General Lines Agent License (Property & Casualty), or attainment within 90 days of employment
    3+ years of experience in the commercial insurance field
    Ability to retain a Book of Business in excess of $650,000
    Organization skills and the ability to multitask
    Excellent written and verbal communication skills
    Proficient in Microsoft Office


    Additional Preferred Skills:
    Insurance professional designations such as CISR, ACSR, CIC, CRM.
    Bachelor's Degree

    Frost Benefits

    At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that


    This includes:
    Medical, dental, vision, long-term, and life insurance
    401(k) matching
    Generous holiday and paid time off schedule
    Tuition reimbursement
    Extensive health and wellness programs, including our Employee Assistance Program
    Referral bonus program + more


    Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas.

    Frost is one of the 50 largest U.S. banks by asset size and is a leader is banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
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