FIA Commercial Account Manager - San Antonio, United States - Frost Bank
Description
Job DescriptionIt's about supporting people.
Are you described as someone with an inquisitive mind and a thirst for knowledge? Do you like working in a fast-paced environment and have a goal-orientated mindset? Are you ready to provide next level support to help deliver top-quality experience and service? If so, the FIA Commercial Account Manager could be for you.
At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be.
In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.Who you are:
As a
Commercial Account Manager
with Frost Insurance Agency, you are our insurance experience champion. In this role, you will be responsible for handling a large book of business, containing complex Commercial accounts.
You will use your collaborative mindset, analytical skills, and desire for constant improvement to maintain and expand all assigned accounts.
What you'll do:
Analyze complex client policy profiles to identify for account-rounding or coverage enhancement opportunities
Analyze carrier quotes and coverages to determine the best options for the client
Review new and renewal policies for accuracy in rating and coverage; ensure these transactions are accurately entered in agency management system to generate billing documentation
Provide policy service including changes, payments, claims and third-party communications. Ensure all activities and in-bound or out-bound interactions are documented in agency management system
Present FIA products to new and existing customers by collaborating in renewal strategies, and preparing proposals
Complete exposure analysis to determine client needs and ensure that client exposure is minimized
Respond to requests to research coverage issues, policy problems, cancellation issues, reinstatement issues, billing problems, claims history and underwriting issues
Maintain current knowledge of company underwriting and rating information; follow agency standard procedures to maintain electronic files and information
What You'll Need
Texas General Lines Agent License (Property & Casualty), or attainment within 90 days of employment
3+ years of experience in the commercial insurance field
Ability to retain a Book of Business in excess of $650,000
Organization skills and the ability to multitask
Excellent written and verbal communication skills
Proficient in Microsoft Office
Additional Preferred Skills:
Insurance professional designations such as CISR, ACSR, CIC, CRM.
Bachelor's Degree
Frost Benefits
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that
This includes:
Medical, dental, vision, long-term, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas.
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