Productivity Services Engineer with Security Clearance - Sierra Vista, AZ, United States - People, Technology and Processes LLC

    People, Technology and Processes LLC
    People, Technology and Processes LLC Sierra Vista, AZ, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Position title:

    Productivity Services Engineer Location:
    Sierra Vista, AZ

    Security Clearance Level:
    Secret Responsibilities include (but are not limited to):


    • Provide support to operational organizations supporting RFCs and IAVA compliance.
    • Support re-engineering efforts required by integration to GNE AD, and other systems external to Army 365 via approved data standards
    These systems include but are not limited to Remedy/ITSM, NetMan, HBSS, ACAS/REM/Retina, and DoD VMS.


    • Participate in strategy sessions, strategic assessments, and design reviews of NetOps capabilities to validate enterprise approach and associated work products.
    • Provide technical integration, engineering, test and analysis and operational support to identify interoperability issues related to enterprise capabilities or network design, Active Directory, identify management, as it relates to Tier III problem resolution.
    • Manage incidents and problems; confirm validity of issues and problems; seek known solutions related to more complex issues.
    • Microsoft Enterprise products and tools
    • Microsoft Office suite and working knowledge of Microsoft Visio
    • Excellent technical writing, critical thinking/analytical, oral and written communication skills
    • Current understanding of Army Enterprise LWN capabilities, tools, procedures, and operational constructs
    Qualifications

    DoD M Certification:
    IAT Level II Certification


    • Computing Environment Certification, Microsoft Associate Certification (or equivalent)

    Clearance:
    Secret


    • years of experience in information technology field
    • BA/BS or equivalent experience