Medical Director - Wheat Ridge, United States - STRIDE Community Health Center

Description

STRIDE Community Health Center is a 501(c)(3) Federally Qualified Health Center (FQHC) with a 30-year history of providing primary care and other health-related services in a community-based setting. Established in 1989 in response to the primary health care needs of the medically indigent population in suburban Denver, STRIDE Community Health Center has one of the largest population base of any FQHC in Colorado and provides primary care, dental, pharmacy, behavioral health, health education, care coordination, patient navigation, pharmacy, and outreach and enrollment services in accordance with its mission.

The Medical Director is a combination clinical care and administrative/leadership position. This is a 1.0 FTE full time position. The Medical Director is a healthcare provider who serves as:

• A supervisor and clinical mentor to medical providers working in the health center(s) assigned to them.
• A medical counterpart to Nursing and Operations leadership, helping to balance the delivery of quality integrated healthcare with creating and maintaining a productive and meaningful work environment.
• Quality champion for the clinic through implementing new and updated clinical policies and procedures and adhering to the goals of the annual Clinical Quality Assurance/Quality Improvement Plan.
• A liaison between clinical/medical leadership, executive leadership, and STRIDE's healthcare providers in the field.
• A STRIDE clinical care delivery expert who engages in and brings this perspective into projects and agency initiatives that impact or involve STRIDE's health care services.
• This position is assigned 0.3 Admin FTE (12h/week). This admin time can be modified in discussion with leadership as appropriate for the balance of leadership for the role and patient care.

We Offer $91,800-$247,865. This position will be offered at the provider's current annual salary and the renumeration consideration will be increased administration time and a leadership stipend of $15,000.

• Medical, Dental, and Optional Vision Insurance.
• Paid-Time-Off (PTO) and paid holiday
• Company Paid Life Insurance and long-term disability.
• A 401K retirement savings plan & match
• Flexible Spending Account (FSA) and Dependent Care options.
• Loan Forgiveness, tuition reimbursement, and CME to qualified candidates.
• And more

Essential Duties and Responsibilities

• Promotes team-based integrated clinical care across our healthcare delivery system.
• Collaborates with all departments in support of the organizational mission, vision, and strategic plan.
• Understands the need to balance mission, margin, quality, wellness, and productivity within our healthcare delivery system.
• Provides strong local leadership, mentoring, coaching, and support to all direct reports and internal partners.
• Understands HIPAA and when to share and release information to health center and non-leadership staff and discloses information accordingly.
• With the area Nursing and Operations leaders (triad) and with central STRIDE leadership, accountable for the clinic budget for visit productivity, labor productivity and revenue cycle.
• Other duties as assigned.

Patient Care

• Provides direct health care services to patients, as per specific job description for specialty.
• Acts as a model clinical provider.
• Provides highly efficient and high-quality clinical care, meeting or exceeding STRIDE's productivity and quality targets.
• Is highly efficient with STRIDE's EHR system.

Leadership Responsibilities:

• Provides supervision and guidance to medical providers, providing clinical direction to those within specialty.
• Motivates and coaches medical providers to provide attentive, efficient patient care and customer service, assessing employee performance and offering concrete feedback, leadership development, and goal setting for improvement as needed.
• Regularly meets with providers and clinical staff to provide support. Maintains an open-door policy for logistical issues or concerns.
• Completes provider/supervisor evaluations.
• Attract, develop, motivate, and retain an outstanding, diverse, high-performing workforce through effective leadership, recruitment, training, development, and succession planning.
• Drives strategic medical provider hiring at health care center(s), and coordinates onboarding and clinical ramp-up with Medical Administrative Coordinator.
• As a member of local health center leadership, collaborates closely with Operations, Nursing, Behavioral Health, and Dental teams daily to evaluate and balance health center clinical and support staff needs and helps to assure successful day to day clinical functions and quality care.
• Maintain clear lines of communication with local clinic operations, with direct reports, and with medical leadership.
• Drives initiatives for process and quality improvement at the health center(s).
• Assesses and reports progress in meeting health center(s) objectives.
• Establishes appropriate goals and analyzes, appraises, and interprets performance.
• Knowledgeable about standards of care and ensures STRIDE's clinical practice meets those.
• Participates in continuing healthcare education seminars, workshops, and research literature review.
• Attends appropriate staff meetings and all other meetings as assigned. Provides framework and participates, as necessary, in meetings led by direct reports.

Qualifications

Education and Experience

• Training from accredited medical educational institution or school as MD/DO.

• Board certification in primary care specialty, as applicable.

• Previous experience working as a primary care provider in a clinical setting is required.

• Demonstrated leadership skills.

• Minimum of 2 years of clinical experience in area of specialty desired.

• Must hold an FTE of 1.0

Knowledge, Skills and Abilities

• Demonstrated knowledge in primary care specialty.
• Ability to respond to the needs and concerns of the full range of STRIDE's diverse patient and staff population effectively and sensitively.
• Strong customer service skills, including the ability to defuse upset patients or personnel.
• Ability to collaborate with other providers and clinical staff to develop continual quality improvement.
• Ability to identify barriers to the full capacity performance of others and provide leadership, coaching, training, or other assistance, as indicated.
• Ability to handle sensitive information ethically and responsibly.
• Knowledge of and ability to work with electronic medical records (EMR) system.
• Ability to protect the confidentiality of patients, employees, and business information.
• Ability to interact positively and build rapport with patients, coworkers, and/or external contacts; maintains an open line of communication, as appropriate.
• Intentionally cultivates meaningful relationships with staff and patients; is visible, accessible, and responsive throughout the workplace to produce faster and more effective results that help the organization deliver excellent patient care.

Miscellaneous Requirements

1. COVID-19 Vaccination
2. Annual Influenza Vaccination

Material and equipment directly used:

• Computer, Microsoft Office products, Electronic Medical Records system and internet.
• Copier, printer, scanner, fax machine and calculator.
• Multi-line telephone.
• Video and telephone conferencing equipment.
• Other office equipment as needed.

Material and equipment directly used:

• Cell phone and Computer, iPad, printer, multi-line telephone systems, fax machine, copy machine, calculator, and all Microsoft Office products including Outlook, Excel, and the internet.

Join Us. Together We Improve lives.

STRIDE verifies employment authorization including, eligibly for employment, education, license, and certification, etc.

A successful candidate will live STRIDE ICARE values:

Integrity doing the right thing even when no one is watching.

Compassion meeting the patient where they're at with empathy.

Accountability doing what we say were going to do.

Respect showing attention to human dignity.

Excellence having a growth mindset; striving to learn more and practice continuous improvement.

STRIDE recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our organization. STRIDE is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information, or veteran status. STRIDE does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations when they do not impose an undue hardship on the organization.

In an aim to help keep our patients, staff, and communities safe, STRIDE requires that all hired employees be fully COVID-19 vaccinated and to obtain an annual flu shot. STRIDE CHC employees are also required to be screened for tuberculosis and to complete a PPD test.