Online Chat Marketing Manager - Dedham, MA

Only for registered members Dedham, MA, United States

2 days ago

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Job summary

The Online Chat Manager is responsible for developing a differentiated online customer engagement experience within key product groups.

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Responsibilities

  • Manage vendor relationship with TouchCommerce
  • Build upon chat roadmap and socialize 12-18 month strategy
  • Develop, refine and execute online chat and customer engagement recommendations with TouchCommerce and internal partners
  • Socialize chat program insights and results,+PREFERRED SKILLS AND CERTIFICATIONS:
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