Customer Service Representative - Chelmsford, United States - Metro Medical

Description

Job Description

Immediately hiring Part Time Call Center Agents at Metro Medical

Through our dedicated Customer Service Representatives at Metro Medical, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions.

As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more

Compensation: $20 / Hour

Shifts Offered:

• Part Time
• Various shifts available - evenings and weekends
• Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

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