- Directly oversees and manages the Shelter Advocate Team and Incredible Kids Team.
- Meets with all Shelter Advocates and Incredible Kids Advocates on a regular basis for supervision and guidance. This includes training; coaching employees; assigning and directing work; and appraises performance. Oversees and ensures staff complies with ethical standards and provides high quality service.
- Maintains a visible and accessible presence in shelter.
- Ensures high-quality, empowerment-based, survivor driven services are offered to shelter participants.
- Trains new staff, volunteers, and interns as assigned.
- Provides back-up support or fills in as needed.
- Ensures shelter safety and a peaceful living environment.
- Maintains the Shelter Advocate and Incredible Kids staff schedule and coordinates shift coverage.
- Assists with Quality Assurance efforts.
- Monitors the quality of all file documentation and service management.
- Monitors and ensures all statistical information is entered into the "WS" data base system, is accurate, and is submitted in a timely manner.
- Counsels participants as needed; addresses conflicts between participants.
- Attends staff meetings, case conference, and training sessions as required.
- Monitors and ensures all duties are completed by the end of each shift.
- Coordinates and facilitates group with the Director of Shelter Services.
- Provides on call coverage in coordination with Director of Shelter Services.
- May work various shifts on various days of the week, as needed.
- Oversees the participant data management system ensuring it is responsive to agency needs. If the system is not meeting agency needs, alerts IT personnel of changing agency needs.
- Reports any concerns or needed repairs to the Facilities Director.
- Represents The Spring at community meetings and events as assigned.
- Performs other duties as assigned.
- Customer Service: Maintains participant satisfaction and quality of services. Provides or arranges for safe transportation for participants and their children.
- Safety: Assists in maintaining participant safety.
- Budgets: Maintains expenditures to ensure they are within the department's budget.
- Quality Control: Responsible for ensuring staff provides quality services to participants.
- Records: Ensures participant files are kept up to date professionally and within agency standards.
- Reports directly to the Director of Shelter Services B.
- Supervises Shelter Advocates, volunteers, and interns. Carries out supervisory responsibility in accordance with The Spring's policies and procedures.
- Externally: Has contact with vendors, contractors, service providers, and community partners.
- Internal: Has contact with Facilities Director on a regular basis to schedule required maintenance; submits personnel paperwork and addresses employee-related concerns with the Director of Shelter Services. Maintains regular contact with all shelter staff that impacts the daily operations of the emergency shelter. Maintains regular contact with participants and staff members in the course of providing services.
- Bachelor's degree in social work or related field is preferred, or 2 years of relevant experience in social services in a residential setting.
- One year of supervisory experience
- Requires 24-hour Core Competency training and additional 6-hours (30- hours total) to qualify for privilege
- Requires on-going 16-hours of DV related training after the first
- Bilingual (English/Spanish) is
- Must successfully pass a level II background check.
- Must be eligible to be sworn as a Deputy Clerk of the Circuit
- Requires a valid driver's license, two years driving experience, acceptable Motor Vehicle Report, active driving insurance, and reliable transportation.
- Requires 24 hour CORE competency training and additional 6-hours (30 hours total) to qualify for privilege status. Must pass written exam.
- Computer literate in MS Office/Windows Will occasionally drive agency vehicles to transport participants or pick up supplies.
- The position requires verbal communication (in person and by telephone), compiling and preparing reports, and reviewing/accessing information and files. Traveling to off-site meetings and transporting participants is required occasionally. The position requires sitting, standing, and reaching occasionally. Using hands, talking, and hearing are required frequently. The position requires close vision and ability to focus for preparing and viewing documents. The position occasionally requires the ability to lift up to 50
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
- The environment is typically that of an office setting with a moderate noise level. There is occasional exposure to the outdoor elements due to occasional travel requirements.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
Shelter Manager
3 weeks ago
The Spring of Tampa Bay Tampa, United StatesJob Description · Job DescriptionOversees and manages the Shelter Case Managers, shelter living environment, support services, participant groups, meetings and responds to the needs of shelter participants. · Responsibilities and Duties · Directly oversees and manages the Shelte ...
-
Shelter Case Manager
3 weeks ago
The Spring of Tampa Bay Tampa, United StatesJob Description · Job DescriptionFind a rewarding job with The Spring of Tampa Bay We provide safe spaces and empowering services to survivors of domestic violence and their children. · Job Description: · Provides counseling, service management, and advocacy to Shelter participan ...
-
Director of Shelter A
2 weeks ago
The Spring of Tampa Bay Tampa, United StatesJob Overview · To ensure that empowerment-based, best practice participant services are provided to shelter and hotline participants. Plans, develops, and manages the shelter and hotline programs Responsibilities and Duties · Responsible for overseeing and managing participant se ...
-
Animal Care Assistant
1 day ago
Hillsborough County Tampa, United StatesJob Overview · Performs duties involving the health, care, and sustenance of animals that may include kennel dogs and cats. For a peek into a day of the life of an Animal Care Assistant at the Pet Resource Center, check out our YouTube video . · Salary · $32,760 - $42,588 · Be ...
-
Veterinary Technician
1 day ago
Hillsborough County Tampa, United StatesJob Overview · The Hillsborough County Pet Resource Center is seeking compassionate and dedicated Veterinary Technicians, who strive to make a better impact for the animals in our community. Skilled Veterinary Technicians are a hard-working team and work closely with our Veterin ...
-
Entry Level- Financial Advisor
3 days ago
Equitable Advisors LLC Tampa, United StatesEquitable Advisors is a leading firm in the financial services and insurance industry with a mission to help people build fulfilling futures grounded in our stability, innovative solutions and commitments to our clients. Equitable Advisors is currently seeking to onboard a new Re ...
-
Lifeguard- P/T
2 weeks ago
Hillsborough County Tampa, United StatesJob Overview · This position is responsible for beach patrol and patron surveillance of open water swimming areas, maintenance, and grounds keeping of beach areas and parks. · Ideal candidate · To all high school graduates and individuals aged 16, are you passionate about water ...
-
Adoption Coordinator
1 week ago
The Humane Society of Tampa Bay Tampa, United StatesThe functions of this role include, but are not limited to providing excellent customer service to the public while helping to find homes for homeless animals in our care and working alongside shelter staff to provide the best care for the animals.Ensure the safety of animals inc ...
-
Animal Care Attendant
19 hours ago
The Humane Society of Tampa Bay Tampa, United StatesFor over a 100 years, the Humane Society of Tampa Bay has been dedicated to ending animal homelessness and providing care and comfort for companion animals in need. We're currently seeking a full time Animal Care Attendant for our state of the art shelter. The functions of this r ...
-
Director of Shelter A
3 weeks ago
The Spring of Tampa Bay Tampa, United StatesJob Overview · To ensure that empowerment-based, best practice participant services are provided to shelter and hotline participants. Plans, develops, and manages the shelter and hotline programs Responsibilities and Duties · * Responsible for overseeing and managing participant ...
-
Resident Monitor
1 week ago
The Salvation Army USA Southern Territory Tampa, United StatesLocation: Tampa Area Command, Tampa, FLPosition Type: Part-TimePay Range: $ $16.00About this opportunity:This position is responsible for Accepts and processes residents into HMIS (Homeless Management Information System) in order for them to stay in lodge/shelter overnight. Key r ...
-
Resident Monitor
1 day ago
The Salvation Army USA Southern Territory Tampa, United StatesLocation: Tampa Area Command, Tampa, FL · Position Type: Full - Time hrs/wk) · Pay Range: $ $16.00 · About this opportunity: · This position is responsible for accepting and processing residents into HMIS (Homeless Management Information System) in order for them to stay in l ...
-
Facilities Maintenance Technician
2 days ago
The Spring of Tampa Bay Tampa, United StatesJob Description · Job DescriptionJob Description: · Responsible for general maintenance/repairs and ground services for all Spring locations. · Principal duties/responsibilities: · The Facilities Maintenance Worker performs, or schedules a vendor to perform all maintenance, repa ...
-
Marketing Project Coordinator VISTA
4 days ago
AmeriCorps Tampa, United StatesMarketing Project Coordinator VISTA · Metropolitan Ministries (MM) serves 100,000 families and individuals annually with food, clothing, emergency shelter, affordable housing, childcare, a partnership elementary school, adult education and employment services, health and wellnes ...
-
Rapid Rehousing Program Manager
3 weeks ago
The Spring of Tampa Bay Tampa, United StatesJob Description · Job DescriptionProvides empowerment-based advocacy, safety planning, supportive counseling, crisis intervention and service management to Rapid Re-Housing participants suffering domestic violence and/or homeless survivors of domestic violence and referred by she ...
-
Warehouse Lead
6 days ago
Capstone Logistics Tampa, United StatesShift: · 8AM - Finish · Compensation: · $21.50 hr/paid weekly · Tampa, FL · $21.50 hr/paid weekly · 9pm-until finish · People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver re ...
-
Program Services Coordinator II-ASO
6 days ago
Hillsborough County (Florida) Tampa, United StatesJob Description · Program Services Coordinator II · Administrative Services Organization (ASO) · Starting Salary: $53,000 - $58,000 · MAJOR FUNCTION · Performs a variety of advanced administrative, fiscal, and programmatic duties associated with the Administrative Services Or ...
-
Volunteer Services Manager
3 weeks ago
Metropolitan Ministries Tampa, United StatesJob Type Full-timeDescriptionAbout Us:If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.Since 1972, Metropolitan Ministries has been providing life-changing solutions for those wh ...
-
Operations Manager
1 week ago
Vector Media Tampa, United StatesAbout Us · Here at Vector Media, we lead the forefront of innovation in transit advertising. Since our inception in 1998, Vector Media has been at the cutting edge of transforming transit advertising into a dynamic arena for brand engagement and efficient reach to millions of Am ...
-
Case Manager
1 day ago
Urban Strategies Tampa, United StatesJOB OVERVIEW · JOB TITLE · Case Manager · PROGRAM · Urban Strategies – Refugio Unaccompanied Children · WORK SCHEDULE · Five Days per Week, 40 Hours per Week, 12 Months per Year · LOCATION · Tampa, FL · REPORTS TO · Center Director · JOB TYPE · Full-Time · GENERAL JOB ...
Shelter Manager - Tampa, United States - The Spring of Tampa Bay
Description
Oversees and manages the Shelter Case Managers, shelter living environment, support services, participant groups, meetings and responds to the needs of shelter participants.
Responsibilities and DutiesAccountability:
Areas in which the position is accountable/responsible:
Supervision Responsibility:
Business-Related Contacts:
Specialized or technical educational requirements:
Work Environment:
Behavior Expectations:
The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors.
We are...
Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set.
Collaborative.
Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide.
Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people.A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work.
Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good.
A Safe Space. Safety leads each interaction with survivors.
Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community.