Care Manager - Remote (United States)
3 days ago
Job description
About the role
Are you looking for an opportunity in a technology-driven, healthcare organization that is responsible for changing lives? Are you that friendly voice on the phone that can deliver exceptional customer service? Do you thrive in collaborative and exciting team environment, with fun but challenging work?
At Nox Health, our passion is delivering life-changing sleep health services across large employee populations. With a physician-led team of professional care managers and healthcare providers, our innovative technology platform enables SleepCharge to surpass existing models of care and deliver exceptional patient outcomes.
Nox Health is seeking a compassionate and professional individual to join our team as a Care Manager. As a Care Manager you will provide patients with behavioral support for their diagnoses of OSA, Insomnia, RLS and CRD. You will work as part of a team to respond to patient questions and complaints in a timely manner and resolve technical and medical issues as needed for patient support, escalating to the medical team or accounts team as indicated per protocols.
This is a remote position. Work schedule will be Monday through Friday 12:30PM - 9:00 PM EST, as well as occasional Saturdays
What you'll do
- Perform patient care activities delivered through the KOEO platform to support a wide range of clinical sleep programs including: case management for new participants, patient therapy adherence on PAP related treatments, medical triage and other KOEO supported clinical treatments.
- Coordinate patient care via the KOEO platform using supported KOEO communication tools that interact with patients, medical professionals and medical equipment personnel to ensure timely and appropriate resolution of participant care issues. Patient care is delivered via telephone.
- Establish exceptional customer service relationships with patients and staff as demonstrated by voice tone, written correspondence and verbiage.
- Respond to inquiries and requests from patients or other personnel within given time frames and within established policy.
- Other duties/projects as assigned by the Care Team Supervisor.
Qualifications
- Bachelor's degree OR
- Experience in a clinical setting OR
- Experience in customer service, preferably in healthcare.
- Knowledge of operating and maintaining a PAP device.
- Experience in Sleep.
Similar jobs
We're passionate about transforming care for individuals with complex needs. · ...
1 week ago
+Join Vynca in transforming care for individuals with complex needs. · ++LCSW or LMFT license in CaliforniaPeople management experienceCare management experiencePost-acute experience ...
1 week ago
We're looking for Care Managers who thrive on building relationships with families with adult neurodivergent children — understanding their goals and helping them access specialized resources. Join us and transform the lives of hundreds of adults with developmental disabilities a ...
1 week ago
The Managed Care Resource will support our Home Health, Hospice, Private Duty and Senior Living Facility leaders in managed care contracting and revenue enhancement strategies for all healthcare payers as well as assist in the preparation for changes in the healthcare industry. · ...
1 week ago
· About Us · We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includ ...
3 days ago
Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. · Directly manage (2) Team Leads and (2-3) Senior Care Coordinators, · Foster relationships with cross-functional stakeholders and partners, · ...
1 week ago
We are seeking a highly skilled and compassionate Transitional Care Manager to join our team. As a key member of our multidisciplinary health team, you will be responsible for managing patient transitions from hospital to home. You will work closely with patients, families, healt ...
2 weeks ago
· Who You Are · You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communi ...
3 days ago
We're on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We help physicians focus more on patient care and less on paperwork through smarter technology, purpose-built tools, and a team-based model of care. · Conducting Initial ...
2 weeks ago
We're hiring a Bilingual RN Care Manager to support our expansion into Chronic Care Management (CCM). This role is a core clinical function within our CCM program, focused on proactive, longitudinal care for adults with multiple chronic conditions. · ...
1 week ago
The Role: · Behavioral health care managers play a central role in the collaborative care model. · ...
1 week ago
The Regional Director of Managed Care is responsible for managed care relationships, credentialing and contracting within a defined geography and/or assigned Payor portfolio to advance enterprise initiatives. · Perform credentialing, reporting, analysis/negotiation, or initial co ...
1 week ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flex ...
22 hours ago
Orb Health in Richardson, Texas is currently seeking a licensed LVN, LPN, or RN to join their growing remote staff as a new Care Management Nurse. · ...
1 week ago
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Pr ...
3 days ago
Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have ...
3 days ago
The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, · and quality improvement services to our aligned providers through our practice engagement team. · Financial Well-Being: Our commitment to attrac ...
1 week ago
This role is for a Senior Product Manager to lead the development of a new product portfolio in Connected Care. · Owning the roadmap for the Connected Care portfolio. · Cross-functional collaboration with neurologists, neuroscientists, data scientists and engineers. · Navigating ...
1 week ago
Employment Type: Part-Time position with potential to transition to full-time. · Hours: 25-30 hours; afternoon and evening hours preferred · Position Summary · The Women's Behavioral Health Care Manager plays a key role in LinqCare's Collaborative Care Model (CoCM)— serving as th ...
22 hours ago
Virta Health is on a mission to reverse metabolic disease in one billion people. Join us on our mission to reverse metabolic disease in one billion people. · Define and own the roadmap and prioritization of strategic projects and programs in alignment with business goals. · ...
1 week ago