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    Warranty Administrator - Cleveland, United States - Spitzer Automotive

    Spitzer Automotive
    Spitzer Automotive Cleveland, United States

    1 week ago

    Default job background
    Description
    About the Organization
    We are Spitzer Autoworld

    We are a fourth generation family owned business since 1904 and are still going strong We have 28 locations with 15 new vehicle franchises spread throughout Northeast Ohio, Homestead, Florida and Greater, Central, and Eastern Pennsylvania areas. We are looking for YOU to join our award-winning team as our most valuable asset. We pride ourselves on being customer focused and technology driven. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation.

    Our excellent benefits include:

    Medical
    Dental
    Vison
    Company paid life insurance
    Voluntary life insurance
    Short term and long term disability
    Accident insurance
    Critical illness policies
    Generous paid time off
    401K with a 5% company match
    Employee assistance program
    Benefit concierge services

    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    Full-Time/Part-Time
    Full-Time

    Location
    Spitzer Buick GMC Parma

    Description

    Are you the type of person who enjoys providing a high-level of customer service? Then, Spitzer Buick GMC of Parma wants YOU, as we continue to build a team of dedicated professionals striving to learn, grow and achieve more

    While you take care of our customers, we will take care of you

    FULL-TIME BENEFITS:
    • Medical/Dental/Vision
    • Generous Paid Time Off
    • 401K with a 5% Employer Match
    • Flexible Work Schedule
    • Paid Uniforms and Name Badges
    • Voluntary Benefits, such as Life Insurance, and ST/LT Disability
    • Company Paid Life Insurance
    • HSA with Employer Contribution
    • Employee Assistance Program
    ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:
    • Communicates with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
    • Prepares, reviews, and processes warranty claims
    • Follows up with each claim to ensure service delivery to the customer and compensation for the dealership
    • Assist with accounting and payroll processes and duties
    • Provides administrative assistance as needed
    • Provides timely and accurate reports as required
    • Performs other duties as assigned
    Position Requirements

    MINIMUM QUALIFICATIONS:
    • High school diploma or GED required; some post high school education or training preferred
    • Submit to and successfully complete MVR, background check, and pre-employment drug test
    • Two years of relevant experience required
    • Knowledge of automotive servicing or repair highly desired
    • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
    • Strong computer and internet skills, including Microsoft Office suite
    • Strong organizational and time management skills
    • Helpful attitude and friendly demeanor
    • Highly professional and dependable
    • Must be authorized to work in the United States
    AAP/EEO STATEMENT/ADA STATEMENT:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Shift
    Days

    This position is currently accepting applications.
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