Manager, Hospitality - Charlotte - Dan Global

Description

MKTG Sports + Entertainment Job Opportunity

We are looking for candidates with a minimum of five years' experience (see below). You are excited by the prospect of working on award winning accounts, passionate about being part of a high performing team and being integral to an achieving agency. You are also confident, motivated, have excellent attention to detail and looking forward to working in the industry.

Requirements:

• Bachelor's degree required
• 5+ years of experience in corporate communications, program management, or a Chief of Stafftype role
• Experience managing websites and guest registration platforms
• Exceptional client service and interpersonal skills, with experience supporting senior leaders and executives
• Proven experience supporting high-level corporate events and hospitality programs
• Excellent verbal and written communication skills, including the ability to influence without direct authority
• Strong organizational and project management skills, with the ability to manage complex, cross-functional initiatives
• High emotional intelligence and discretion in handling confidential or sensitive information
• Hands-on experience managing event logistics (guest trackers, rooming lists, transportation manifests)
• Ability to manage multiple projects and communication streams simultaneously in a fast-paced environment
• Experience building and delivering presentations
• Willingness and ability to travel frequently, including weekdays and weekends

Key Responsibilities:

• Manage daily communications related to sponsorship programs, serving as the primary point of contact and face of the client company
• Act as a strategic "right hand" to the client by optimizing their time, driving high-priority initiatives, and bridging communication between leadership and client needs
• Draft key documents, prepare briefing materials, and serve as a spokesperson for the client when appropriate
• Represent both client and company in guest-facing problem-solving to deliver first-class hospitality experiences
• Operate as a Chief of Staff level by making strategic decisions, leading cross-functional projects, and managing client needs beyond day-to-day administrative needs
• Prepare and manage event registration timelines and platforms, ensuring accuracy and on-time execution
• Manage event websites and on-site guest materials; advise clients on registration statuses
• Create client-ready registration documentation, personalized itineraries, and detailed guest plans
• Lead client conference calls and meetings; design and prepare presentations and written communications
• Conduct on-site management of corporate hospitality events, with a primary focus on in-person guest registration and experience flow
• Evaluate event outcomes, identify areas for improvement, and provide forward-looking strategic recommendations to partners

The Perks:

Not only will you be joining a multi-award-winning Agency with great culture, you will also have the unique opportunity to collaborate with colleagues from our other offices across the globe. There is a whole heap of benefits that come with the role- a flexible holiday package starting at 20 days, corporate discounts, commuter benefits, cell phone reimbursement and much more. Our benefit plans have your total well-being in mind, and we offer an extensive list you can choose from to suit your needs.

The annual salary range for this position is $72,000- $82,800 annually. Placement within the salary range is based on a variety of factors, including relevant experience, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including providing time off according to the Colorado Healthy Families and Workplaces Act, following its plans and policies. For further details regarding Dentsu benefits, please visit

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

About MKTG Sports + Entertainment:

MKTG S+E is a global agency that harnesses the power of sports and entertainment for brands. For over 20 years, we've ignited fandom and innovated activation in the world of sports and entertainment to make something worth noticing, engaging, liking, sharing and remembering. We leverage deep INSIGHTS and our network of seasoned & creative team members to create IMPACT between properties, fans & brands.

Today, we help brands move at THE SPEED OF FANS which means we aim to know fans better than they know themselves. MKTG S+E is a part of the broader dentsu Sports International network.

Working with us:

We're an agency born of fanaticsfans of sports (yes, even pickleball).

Fans of music (we sing in the shower).

Fans of data (we're proud nerds).

Fans of art (from exhibitions to film).

Fans of culture (this is huge). And that means we put it all in for what we love, truly understanding what fans need, want, feel, hate and love about the brands and properties we lead.

We're led by our core values which focus on collaboration, community, inspiring change, pursuing excellence, and celebrating bravery all of which are foundational to our culture and how we treat each other and our clients.

We're a community where you are free to be you, where good work gets rewarded, and you are truly energized by the team around you. It's more than just 'warm & fuzzies' happy humans are vital to our commercial success. And together, we make magic.

Inclusion and Diversity:

We're proud to be different and that starts with our people. To us, representation means more than just diversity, it means true equity. We won't define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. We are constantly evaluating our practices and policies, creating and sustaining pathways to promotion, and intentional in how we create and distribute resources, giving people what they need to grow. That's what we care about. So, whether you're joining us, or looking to move to a different part of the business, we work hard to make sure we create opportunities for everyone. We offer team member support through flexible working arrangements and schedules that promote work/life balance along with progressive parental and caregiver programs as well as opportunities to give back to the community as part of our global social responsibility efforts.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

Location: Charlotte Jay St

Brand: Mktg Sports

Time Type: Full time

Contract Type: Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.