Center Director - Cincinnati, United States - Elevance Health

    Default job background
    Description

    Manager, Infusion Center

    A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.


    Location:

    Norwood, OH

    This position will be onsite M-F in office.

    Schedule:
    Monday-Friday 8am - 4pm.


    Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person.

    Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.

    Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

    The
    Manager, Infusion Center is responsible for the oversight of the staffing, facility, quality and safety of patient care, flow, and process of the infusion suite in addition to providing services to patients under the nurse's scope of practice.


    How You Will Make an Impact
    Primary duties may include, but are not limited to:

    • Assign work detail and patient care to available staff within the facility as needed.
    • Abides by company policies and procedures as well as federal, state and/or local guidelines and practices.
    • Monitors Clinical Staff in the clinic for compliance of company policies/procedures and take immediate corrective action.
    • Screens all new referrals to infusion center for clinical appropriateness to treat. Ensures that all medication orders are complete, appropriate, accurate, and up to date prior to treatment.
    • Forwards all patient documentation to clinical staff in appropriate location and to reimbursement staff.
    • Delegates responsibilities to staff to ensure appropriate levels of medications, infusion and office supplies are maintained in order to contain inventory costs. Oversee the administration of infusion therapy to patients as per the company and governing guidelines.
    • Maintains daily schedule of patient visits in designated scheduling software. Handles customer/patient complaints in a fair and empathetic manner. Responsible for center staffing, utilizes part time and PRN staff to ensure schedule coverage.
    • Assures that INS, State Department of Health, and Infusion Therapy Program standards of care and clinical practice are maintained through new hire orientation and annual competency assessments, as well as monitoring daily care provided by clinic staff.
    • Responsible for the recruitment, retention, development, and ongoing evaluation of qualified staff.

    Minimum Requirements:

    • Requires an MS in Nursing and minimum of 3 years of related clinical experience; or any combination of education and experience, which would provide an equivalent background.
    • Experience with IV's required.
    • Requires an active, current and valid RN license and/or NP license in applicable state(s) required.
    • Healthcare experience with IV's preferred.
    • For Paragon and Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position.

    Preferred Skills, Capabilities and Experiences:

    • 2-3 years of management experience
    • Certification in a specialty or minimum of 1 year experience in a specialty area, such as cardiology, dermatology, orthopedics, etc.