director of quality - Reston, VA, United States - Ticketmaster

Description

DIRECTOR – DATA PRODUCT MANAGEMENT, TICKETMASTER CORE
Virginia, New York, Los Angeles, flexible for other US locations with travel (%)
Enterprise Products & Services


Contract Terms:
Full-Time

Ticketmaster's Enterprise Products team is committed to delivering an industry-leading experience for users of our suite of enterprise B2B applications and for the developers that build them.

The team designs and delivers a collection of shared components, services, and user experiences to ensure that Ticketmaster's powerful tools are easy to use, integrated, and provide a holistic toolset to empower a large variety of clients from venues and promoters to sports teams and touring artists.

The Director - Product Management, TM Core will partner globally across the company to drive client and internal business value by defining strategies that improve the client and partner experience for accessing data and reports, and providing greater transparency on data availability for internal initiatives.

Core products are at the center of Ticketmaster's global operations - powering ticketing sales and event entry across the globe.

This leader will be instrumental in keeping our teams focused on delivering against our product strategy, while partnering with internal stakeholders to make data available in our enterprise data lake and to develop and manage migration strategies that will bring our clients meaningful reporting & analysis improvements.

This leader will be skilled at harmonizing data across multiple source systems, and managing a variety of engineering and product constituents in both data producer and data consumer contexts.

In the near-term, one primary focus area for this role will be to partner with other leaders across the organization on a strategy to migrate components of legacy applications to more modern product offerings.

Lead a team of 1-2 product managers responsible for defining and driving our Data Producer strategy – including publishing data to persistent user environments and migrating datal, APIs, and reports from legacy to target environments
Serve as a face to the global enterprise in conversations about data availability and our modernization agenda
Drive product roadmap working with other data product managers, designers, engineering, and operational teams
Gain a deep understanding of internal & industry products, identify & fill product gaps and generate new ideas that support the effectiveness of our growing product management community; Develop timelines, prioritize tasks, plan resources, identify risks and contingency plans
Develop a sufficient understanding of technical context to help make better, faster decisions, and work closely with engineers on solutions
8-10 years in a fast-paced technology company with experience in Product Management or Technical Product Management
~ Hands on experience working with modern lake-based data architectures, related data technologies, data management practices, and Producer/Consumer data governance frameworks
~ Experience working on data and/or report migration programs
~ Strong collaborator and communicator with executive presence and rigor for documentation
~ Experience within ticketing, live events, event management, or related industries a plus
~ Ability to think holistically and connect the dots between enterprise level tools and end user experiences
~ Experience working directly with engineering and design, utilizing agile frameworks (scrum, Kanban, SAFe)
~ Proven ability to lead multiple concurrent projects involving internal and external clients
~ Experience improving user experiences and advocating for change
~ Some hands-on experience with basic programming languages and software engineering

online and in-person presentation skills a must
Creative, collaborative thinker with an ability to learn new things, assess problems and identify proactive solutions quickly
Able to establish and develop relationships and partnerships with internal and external team members
Able to manage competing priorities with little supervisory input
Flexible and responsive to changing situations

As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and homelife.

It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability.

For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.