Sr Director, Service Provider - Kissimmee - General Datatech

    General Datatech
    General Datatech Kissimmee

    1 week ago

    Description

    Senior Director Service Provider Overview

    GDT offers a people-first culture focused on inclusivity growth innovation career development opportunities cutting-edge technology a collaborative environment empowered employees are recognized for their contributions.

    • The Senior Director will oversee enterprise-level assistance customer support lead discussions network design architecture considerations ensure optimal solutions product offerings manage team professional services engineers Junior-Senior level.

    Main Responsibilities:

    • Oversight of guides knowledgebase FAQs policies procedure area responsibility monitoring tracking benchmarking analyzing Network trends performance technologies documented solutions identifying problem areas resolving root cause assessing need system reconfigurations recommending emerging infrastructure products services protocols standards.

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